Case Aid (Social Service Assistant)

Initial Posting Date:

11/12/2025

Application Deadline:

11/20/2025

Agency:

Department of Human Services

Salary Range:

$4,023 - $5,575

Position Type:

Employee

Position Title:

Case Aid (Social Service Assistant)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Imagine working with a team that is committed to serving children, families, and communities. Each day you have a unique opportunity to be involved with several different cases, interact with a wide range of people, and enjoy a position where each day is unique. If you're looking for interesting workdays and a chance to make a difference, this Case Aide position may be for you!

Summary of Duties

As a Case Aid, you will:

• Support caseworkers with office tasks, managing documentation, scheduling, and giving feedback.

• Manage and monitor visitation agreements, explain expectations, document what happens, and ensure children's safety during visits and transport.

• Contribute to risk and safety assessments, ensure timely health and family assessments, case plans, and support decisions and activities for change.

• Identify and connect with relatives for placements and support, and coordinate background checks.

• Support children being assessed for abuse or neglect and help them transition to temporary placements.

• Attend and participate in case-related meetings, staffing sessions, and conferences.

Minimum Qualifications

• One year of experience working in a human services or behavioral health setting; OR

• An associate degree in any field; OR

• An equivalent combination of education and experience.

  Essential Attributes

  We are looking for candidates with:

  • Experience respecting cultural differences when communicating with customers in person, writing and over the phone.

  • Experience gathering documents and information from multiple sources.

  • Experience organizing documents into computer files.

  • Experience using time management, organization and prioritization to meet deadlines.

  • Experience working with at risk youth or diverse communities.

  • Experience working independently to proactively identify and solve problems.

  Working Conditions

  • Work will be conducted in offices, participant's homes, and other community sites.

  • Occasional travel is required for transporting children and families.

  • Employee’s work schedule will be Monday - Friday from 8 am - 5 pm PT; hours may fluctuate based on service needs. 

  •  Occasional, compensated overtime may be required, including evening and wee