Technical Product Lead

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

Overview

We are seeking a strategic and technically adept Product Lead to lead the modernization of our pharmacy platforms. This role will focus on transforming data strategy, automating workflows, and enhancing omnichannel patient experiences. A key responsibility will be to develop and execute a data strategy that generates actionable business insights and enables outcome measurement critical to enterprise success.

Key Responsibilities

• Modernization Strategy & Execution
  • Define and deliver product roadmaps that align with modernization goals across data, workflow, and patient experience.
  • Lead cross-functional teams to translate business needs into scalable technical solutions.
• Data Strategy & Business Insights
  • Develop data strategies that support analytics, reporting, and decision-making.
  • Collaborate with engineering and architecture teams to ensure data quality, accessibility, and relevance.
  • Define metrics and KPIs to measure product performance, business impact, and strategic outcomes.
• Workflow Automation
  • Identify opportunities to streamline pharmacy operations through automation and system integration.
  • Partner with engineering and operations to reduce manual effort and improve fulfillment speed.
• Omnichannel Patient Experience
  • Work with UX and omnichannel teams to enhance digital and in-store experiences.
  • Integrate personalization, self-service, and communication tools to improve patient engagement.
• Agile Product Delivery
  • Own and manage the product backlog; ensure sprint readiness and delivery cadence.
  • Develop detailed user stories with clear acceptance criteria.
  • Support UAT and quality assurance processes to validate features and readiness.
• Stakeholder Engagement
  • Influence and align stakeholders across business, technology, and operations.
  • Facilitate prioritization and trade-offs among experience, scope, and time-to-market

Behavioral Competencies

• Strategic Thinking: Align product goals with business outcomes and market trends.
• Effective Communication: Translate technical concepts for non-technical audiences.
• Leadership & Accountability: Make informed decisions and lead by example.
• Collaboration & Negotiation: Foster team alignment and resolve conflicts constructively.
• Problem Solving & Adaptability: Think analytically and creatively to overcome challenges.
• Customer Focus: Prioritize user feedback and satisfaction in product design

Required Qualifications

• 7+ years of experience working as Technical Lead/Design lead/ Solution lead/Technical Product Manager.
• 5+ years of experience in distributed systems, cloud computing, and microservices architectures.
• 5+ years of experience working in agile product development.

Preferred Qualifications

• The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment.
• Strong business process acumen with experience in supporting business stakeholders.
• Business-level communication is a must.
• Facilitates dialogues that produce new perspectives and trigger recommendations for substantial innovative/enhancement, and analysis of consequences.
• Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team.

Education:

Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience)

Pay Range

The typical pay range for this role is:

$130,295.00 - $260,590.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in