Regional Account Executive (East Coast)

Who Are We?

Have you struggled to reserve that coveted summer camping spot at a state park? Have you wondered why you’re stuck filling out a paper form to renew a permit? What about not being able to reserve your favorite pickleball court from your phone?

Kaizen Labs is redefining government technology and building solutions across parks & recreation, permitting, citizen engagement, and more. We recognize that incumbent software systems are inefficient and sometimes broken. That’s why we believe residents and public servants across America’s 85,000 government agencies deserve access to modern, trusted software that rivals what we use in our daily lives.

Kaizen’s software currently serves 25 million residents across the country. Some of our partners include the City of Santa Clarita, Vail Recreation District, and Pima County. Most recently, we launched day pass software for 20 million visitors across Maryland’s state parks. Here is a quick video capturing the essence of our work with Pima County, AZ!

Founded in 2022 and based in New York City, we’re backed by Accel and Andreessen Horowitz. Our team of 25 (and growing) is eager to leave a lasting impact on the public services that are so critical to our health, safety, and wellness.

Before You Apply…

This role has a significant travel component and requires an individual to have strong autonomy and an entrepreneurial mindset. It is a high-agency role where you will help drive planning and outcomes for your territory and own the full cycle of the sales process. We have tremendous respect for public servants and empathize with their pain points, so low ego and high EQ go a long way.

Location

This is a remote-first role, but you must be comfortable traveling across the East Coast. Expect up to 50% travel during peak seasons (conferences, onsite demos, and team sessions in NYC).

Who You Are

• You have a background in full-cycle sales, with a track record of closing enterprise and multi-stakeholder deals

• You’re energized by in-person sales, relationship-building, and customer storytelling

• You know how to sell a product that’s still evolving, and can get people excited about what it does today and what’s coming next

• You’re scrappy and self-directed, you don’t wait for pipeline to be handed to you

• You’re emotionally intelligent, humble, and excited to work with a team that values both speed and care

What You’ll Do

• Lead the full sales cycle - from outbound prospecting to live demos, proposal management, contract negotiation, and closing

• Own and execute a GTM plan for your East Coast territory, identifying high-priority customers and creatively breaking into accounts

• Run tailored, high-impact product demos that highlight Kaizen’s values, address pain points, and align with customer goals

• Spend up to 50% of your time in the field - attending conferences, leading in-person demos, conducting educational sessions, and building relationships with public sector leaders

• Maintain active communication with prospects, driving momentum and strengthening relationships across long sales cycles

• Bring fresh approaches to government sales — we welcome creativity

• Work closely with operations, partnerships, and other GTM teammates to share insights and align on outbound strategy

• Partner with Design and Engineering to relay customer feedback and help influence roadmap direction

• Develop deep product expertise and stay sharp on competitive trends and the evolving govtech landscape

• Keep pipeline clean and up to date in Salesforce, ensuring visibility and alignment across the team

What You’ll Bring

• 4–7 years of experience in sales, ideally in a high-growth startup - bonus points for past experience in SLED.

• Proven ability to lead full-cycle sales processes

• Experience with field sales

• Comfortable demoing software independently, without SE support

• Proficiency in sales tools: Salesforce, Outreach, Gong, LinkedIn, ZoomInfo, etc.

• High EQ, strong communication skills, and a thoughtful approach to relationship-building

💚 At Kaizen, we believe that great work starts with taking great care of our people. We’re building something meaningful, and that starts with a culture where people genuinely love to work. Here’s how we support you - in and out of the workplace:

🩺 Comprehensive Health Coverage