Dispatchable Field Service Representative

Company Description

Ready to make a splash in water treatment? At Veolia, we're on a mission to create a cleaner, more sustainable world by helping cities and industries efficiently manage their resources. We take immense pride in our diverse and inclusive team, celebrating the valuable contributions of individuals from all walks of life.  We welcome diverse applicants to fuel our success, especially those interested in applying their expertise and problem-solving skills to our on-site technical roles!

Veolia's Chemical Solutions & Monitoring (CSM) division is seeking a Field Service Representative (FSR) to join our team. As the FSR, you'll become an integral part of Water Tech, a global frontrunner in water recovery, treatment, and reuse. 

You'll be responsible for delivering top-notch on-site technical customer service, including conducting chemical tests, maintaining chemical feed and control equipment, managing chemical inventories, providing technical recommendations, and compiling detailed service reports. Your contribution will support Veolia’s commitment to delivering sustainable water solutions across diverse applications such as food and beverage, municipal water, microelectronics, and heavy industrial wastewater treatment, underlining your critical role in achieving our mission to resource the world.

Job Description

As a Field Service Representative, you’ll be on the front lines providing operational and maintenance
expertise on industrial wastewater treatment systems for one of our customers from a variety of
industries. This mission critical role involves working on a variety of technologies including media
filtration, industrial wastewater treatment and ultrafiltration (UF).

Key Characteristics (Highlight characteristics required to succeed in the role)
● Conduct critical and preventative maintenance and calibration activities
● Consult with customer management and operation teams
● Excellent mechanical know-how and problem-solving skills
● Ensure contract compliance of volume and quality specifications
● Operate, monitor, and optimize equipment performance

Duties & Responsibilities 
● Carry out mechanical, electrical and controls troubleshooting and repairs on equipment such as
valves, air compressors, ejectors, process pumps, blowers, and instrumentation
● Create and maintain site paperwork, and provide customers with detailed technical summaries
of work performed
● Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
● Monitor and maintain chemical injection systems.
● Perform analytical testing such as: Turbidity, pH, NH3, DO, COD and jar testing in addition to
various other site-specific testing requirements
● Review customer plant installations and compare against WTS reference drawings (P&IDs,
electrical schematics, general arrangement, etc.)
The job description is not designed to capture all the employee’s responsibilities but is intended to capture essential functions
of the role. Responsibilities may change over time and may be assigned at any time.
● Other duties as assigned
● Operate Forklift
Knowledge, Skills & Abilities 
● Demonstrated ability to work independently and remotely with field services teams
● Basic understanding of mechanical components and the ability to repair or assist in the repair of
equipment on site (blowers, pumps, motors, level transmitters, flow meters, valves and
gearboxes).
● Ability to perform laboratory testing and apply results to operational conditions to optimize and
improve facility performance.
● Ability to enter data in various databases.
● Provide customers and coworkers with informal training around operation and maintenance of
their system.

Qualifications

Required:
● High School Diploma / GED / Home School Certification OR international equivalent 2+ years’
experience of service/maintenance or equivalent in an industrial environment
● Valid Driver’s License
Preferred (if applicable):
● Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in
Instrumentation
● TCEQ Class C Wastewater Operator’s License
● Extensive experience working with critical and preventative maintenance.
● Extensive experience operating municipal or industrial wastewater treatment facilities.

Additional Information

● Ability to travel within the region as needed
● Ability to work evenings, weekends and holidays as needed.
● Ability to travel extensively- primarily in the posting Geographic area

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.