Senior Manager CoC Revenue Cycle
Premier Inc.About the role
What you will be doing:
Drive improved revenue cycle for the continuum of care business unit, increasing revenue and decreasing time to revenue by improving the contract connectivity process, rates and accuracy for the Continuum of Care members, suppliers and distributers we serve.
Lead a team of motivated professionals enabling their growth and development through the effective use of technology and process improvements.
Key Responsibilities
Responsibility #1–
Own the growth strategy and communication of revenue cycle improvement (60%)
Independently develop, execute and lead complex action plans for resolving revenue delays and challenges through collaboration with technology (internal and external partners), sourcing, operations, suppliers and distributors.
Own the day-to-day relationship with internal and external technology partners to accelerate the business needs related to revenue cycle improvement opportunities.
Communicate results directly to Continuum of Care leadership team, field force, members and Premier staff through formal and informal presentations of data using Premier communication tools.
Share key learnings with internal impacted business units (contract management, negotiations, legal, product planning, data management, finance, membership services, and sales teams) and external stakeholders (suppliers and distributors).
Expert for the GPO and Member Field Services to provide training and guidance on operational and contract changes with the supplier community. Initiate process improvements identified during data analysis and contract interpretation to prevent future revenue leakage and delays.
Export data from large datamarts and data warehouses (up to one million lines) fed from various sources (e.g. members, distributors, Premier) into Premier’s tools, merge with external datasets from distributors and suppliers, format and organize, manipulate, analyze and interpret the data through queries, filtering and reporting to various stakeholders The approach to analyze the problem will be unscripted, non-routine in nature and must be determined by the Manager.
Develop process improvement opportunities through the use of new data sets and technology solutions to enable better and faster analysis and manipulation of data and processes to drive to an action.
Diagnose the operational gaps that are true problems without being distracted by information that is irrelevant.
Synthesize information related to misreporting by manufacturers and work with revenue recovery team to validate variances and follow up with manufacturers to resolve customer requests and revenue capture opportunities in a timely manner.
Required Qualifications
Work Experience:
Years of Applicable Experience - 5 or more yearsEducation:
High School Diploma or GED (Required)
Preferred Qualifications
Skills:
Strong Data Analysis skills and analytical thinking skills
Strong written and oral presentation skills
Ability to bring forth problem identification, solutions, queries and help determine resolution.
Experience:
3 years Supplier Contract Operations Management
Education:
Bachelor’s degree
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Day-to-day contact with others (co-workers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
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