APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS:

Housing Operations, a division of Auxiliary & Business Services (A&BS), is excited to welcome candidates for the position of Manager. This position supports the vision and mission of the housing operations by overseeing the daily activities of an assigned set of buildings within a housing area including the direction of employees and initiation of all related actions to ensure effective operations, efficient use of appropriate resources, and a focus on excellence in Custodial, Maintenance, Service, Safety, and Teamwork. 

This position is an on-campus, non-telecommuting/remote position.

Working with a diverse workforce, delivering a well-maintained, clean, safe, and secure living experience for students and guests, assisting with an operational area supporting at least 50 technical service employees in a variety of housing options for over 3,500 students with direction supervision of 8-15 employees in 3-4 buildings with 600-1,000 residents. We believe in the value of respect and as an incoming team member of Auxiliary and Business Services, it will be expected that all employees embody and model Penn State’s and Finance and Business’ commitment to diversity, equity, inclusion, and belonging.

The successful candidate will be responsible for the following:

• Direct daily activities of staff and technical service employees to ensure best operational practices are followed in an effective manner and in accordance with accepted housekeeping and maintenance standards. Ensure safe working conditions are maintained in the area. With the Assistant Director, formulation of plans and establishment of daily work schedules for employees along with planning and scheduling of work during peak time periods such as Semester Break, Spring Break, and Summer.

• Inspect residential areas and observe employee performance to insure conformity with standards and practices. Correct deviations and propose methods for improvement.

• Identify maintenance issues, initiate projects and work requests, and oversee implementation of corrective action by internal maintenance staff and contractors.

• Oversee and conduct annual performance evaluations for all s technical service employees in the area. Counsel employees on job performance, discipline, grievances, accident reports, incident reports, and related matters. 

• Maintain proper standards for safety and accident prevention. Complete regular safety inspections of operational areas. Assist with accident investigations, initiate and direct corrective action, and provide safety reports as needed. Monitor life safety and security systems to ensure effective