Head of A&H Reinsurance Claims

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. 

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Job Description 

AXIS is seeking a Head of A&H Reinsurance Claims to join our Global Reinsurance Claims team reporting to the Global Head of Reinsurance Claims.  As the Head of Accident and Health Reinsurance Claims, you'll oversee all aspects of the claims process related to accident and health reinsurance products. This includes managing a team responsible for reviewing, validating and processing reinsurance claims, ensuring compliance with regulations, as well as fair claims processing. You'll also be responsible for developing and implementing strategies to improve efficiency, cost containment, and enhance customer satisfaction. Additionally, you'll collaborate with other departments, such as underwriting and actuarial, to ensure effective claims management practices. Strong leadership, analytical skills, knowledge of a wide spectrum accident and health products including group health, disability, short term medical, medical stop loss, and managed care products  as well knowledge of the landscape of medical cost containment and management vendors are essential for this role. 

KEY DUTIES & RESPONSIBILITIES 

• Direct management of the global A&H reinsurance claims team 

•  Ensuring accurate and consistent claims management and reporting across all A&H Re underwriting segments and lines of business. 

• Actively coaching and mentoring direct reports, providing regular feedback, and developing employees for broader roles and responsibilities that support professional growth and development. 

• Building and maintaining key relationships with internal stakeholders (e.g., peers, Underwriting, Actuarial, various executive management leaders) and external stakeholders (e.g., brokers, insureds, attorneys, auditors, cedents, MGAs, TPAs, and vendors) 

• Coordinating with the Global Head of Reinsurance Claims, to deliver best in class customer service over of all lines of AXIS Accident & Health reinsurance business (North American and International) including but not limited to:  

• Timely reinsurance claim review and validation 

• Managing costs and continuously improve operations. 

• Engaging in the health benefits industry to develop and enhance our cost containment and medical management vendors. 

• Support cedents and their business partners in obtaining the best possible outcomes for their clients with complex claim review,