STATE VETERANS' SERVICE OFFICER - 50000901

Requisition No: 873337 

Agency: Veterans Affairs

Working Title: STATE VETERANS' SERVICE OFFICER - 50000901

 Pay Plan: Career Service

Position Number: 50000901 

Salary:  45,479.98 

Posting Closing Date: 04/12/2026 

Total Compensation Estimator Tool

Requisition # 873337 

**Anticipated Vacancy**

STATE VETERANS' SERVICE OFFICER – MIAMI

FLORIDA DEPARTMENT OF VETERANS’ AFFAIRS

Bureau of Field Services

VA Medical Center

Miami, Miami - Dade County

Starting Annual Salary:  $45,479.98

Paid Bi-weekly

 

Excellent retirement package and optional deferred compensation plan.  Health, vision, dental, ‎disability, and other supplemental insurance available at reasonable premium rates.  Paid vacation and ‎sick leave. Nine (9) paid holidays and personal day.  Tuition waiver available for State Universities and ‎Community Colleges (up to 6 credits per semester).‎ Education and employment history must be verifiable.  Please attach any credentials you claim (degrees, certifications, etc.) to your application.

 

MINIMUM QUALIFICATIONS:

An employee in this class must have served as a member of the Armed Forces of the United States; and must have been separated from such service under honorable conditions.

A DD-214, Member Copy #4, MUST accompany your application.

In addition, the following is required:

• Must have the ability and willingness to deal effectively and professionally at all times with diverse individuals.
• Must have a valid Florida driver's license. 
• Excellent customer service skills.
• Effective team Player.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Strong organization skills and ability to multi-task.
• Successful completion of the due diligence process to include, but not limited to, a Level II background check and drug test https://info.flclearinghouse.com 

PREFERRED QUALIFICATIONS:

Preference will be given to candidates with the following knowledge, skills and abilities, as listed on their employment application / resume.

• Three (3) years’ employment experience as a Veterans Claims Examiner or comparable title / experience counseling and handling veterans' affairs.
• Proficiency in Microsoft Office Suite: Word, Excel, and Outlook.
• Proficiency in web-based applications and specialized internet research.

 

POSITION DESCRIPTION

The incumbent will be assigned to the Bureau of Field Services, Miami VAMC. The primary responsibility of the incumbents in the positions allocated to this class is to perform administrative and professional duties required to work within the medical clinic and vet center as needed, interviewing veterans and family members, preparing and submitting claims for benefits to the U.S. Department of Veterans Affairs. This task will be accomplished using established policies and procedures to ensure that all phases of assigned duties are covered. 

To advocate with purpose and passion for Florida veterans and link them to superior services, benefits and support.  Meet, interview, counsel, using VA Data systems and obtain information in order to prepare and submit claims for any and all federal and state benefits that each client may be entitled to. Assist in preparing and perfecting” appeals”, provide representation at fee basis, hardship eligibility hearings, request for waivers of federal entitlements, military discharge review hearings or Regional Office VA hearings as required.

Review and interpret VA laws, rules and regulations affecting veteran’s entitlements in applying for federal and state veterans’ benefits. Respond to telephonic or written inquiries from citizens, veterans, dependents, Post, Chapter, County, and State Veterans Service officers with accurate and complete information. Provide accur