Senior Project Manager - Sales & Service Tehnology

Job Posting Title:

Senior Project Manager (Irving, TX)

Hiring near our Irving, TX  Center of Excellence - hybrid work environment. 

About Gartner IT:
 

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients.  We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner.  Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.  

About the role:

Gartner is looking for a well-rounded Senior Project Manager/ScrumMaster who can provide project and program leadership for its Sales and Service technology team, which is responsible for developing web-based applications and integrations to support its Sales and Service Technology applications( primarily Anaplan tool used as territory planning and management software) . The candidate will be responsible for program and project management of key initiatives needed to build and run Gartner’s internal web sites, people data internal and vendor integrations, and people analytics. The candidate will be responsible for project deliverables, project schedule/budget, Relationship Management, people management and Vendor Management. The ideal candidate will be someone who has worked in an Agile/SCRUM environment, has worked closely with business partners, has played a key role in supporting internal applications and has demonstrable experience managing relationships/expectations of the business and development teams. 

What you will do:

• Lead activities associated with complex IT projects of varying types and sizes, applying project management principles and techniques to ensure timely and quality delivery of projects. 

• Partner across functional IT groups to identify resource, task, and project interdependencies. Communicate across related areas of Gartner IT and business stakeholders to ensure alignment and leverage shared capabilities. 

• Analyze and rationalize requirements to determine agreed, achievable project objectives that align to organizational goals and strategies. Drive estimates for all components of the projects. 

• Review and integrate multiple work streams of projects into a structured, cohesive project plan. 

• Participate (and drive as necessary) Test planning and execution of the solution to meet business needs. Partner with engineering teams to drive functional test automation. 

• Develop and implement standardized project management methodologies, processes, tools, and templates, that help secure desired outcomes

• Report progress to management and oversee publication of monthly management reports and updates

• Manage a team of Project Managers (as necessary) providing guidance and oversight to the portfolio

• Establish project metrics with available tools to track health, quickly analyze problems, identify root cause, create action plans, assess impact, and develop resolution options

• Act as a Change Agent - Create long term strategies and approaches to control and manage projects in support of complex business requirements

• Manage day to day activities for agile teams including sprint management, sprint metrics and backlog management. Ensures Agile/Scrum process is implemented effectively and provides coaching at the team level to maximize its benefits.

• Facilitate discussions that lead to the resolution of project issues and development impediments.

• Report project progress to management and executive level stakeholders.

• Should be able to interact well with both internal associates and external clients in resolving operational issues.

• Develop processes to manage operational issues in a timely and efficient manner.

• Identify systemic operational issues and resolve them as well as identifying root causes and process improvements to present similar issues.

What you will need: 

• 4-year degree (Computer Science, Information Systems, or relational functional field) and/or equivalent combination of education or work experience

• 5 to 10 years of experience working in an Agile Scrum environment.

• Strong experience with the full software development lifecycle and software development methodologies (Agile) E