Senior Web Marketing Manager

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.    Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.    As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. 
The Senior Web Marketing Manager will be responsible for creating a best-in-class digital experience for uniphore.com. The ideal candidate is a marketingprofessional with solid business judgment, strategic thinking, and strong creative and analytical skills.  Required is a passion for interactive design and new technologies that result in a seamless user experience that drives demand and builds the brand.     This position will partner with cross-functional teams to bring the story of Uniphore to life online by driving content/editorial best practices, SEO, testing, as well as overall enhancements to the site. The ability to adapt torapidly shifting priorities in a fast-paced environment is required -- responding quickly to changing business needs/timelines, maintaining relentless attention to detail, and completing quality projects on time.  

Responsibilities

• Work closely with internal teams and third-party vendors to oversee and optimize the content and experience across global websites and different device types 
• Elevate the richness of content on uniphore.com by strategizing cross-functionally with product, field marketing, and sales to maximize the impact of the Uniphore story digitally 
• Define, design, and optimize user experience, and work collaboratively with the team to champion user experience best practices 
• Lead internal and external teams in developing wireframes and design mockups to illustrate the approach, gain stakeholder buy-in, and ultimately support customer engagement 
• Leverage analytics to measure effectiveness, recommend optimizations, and ensure they are swiftly implemented  
• Evaluate technologies and strategies to further engage users 
• Closely partner with front-end development team to ensure stylized, integrated, and aligned solutions are developed

Experience / Qualifications

• Bachelor's degree required (an advanced degree in Marketing, or Business is preferred) 
• Minimum 10 years of web experience and digital marketing 
• Proficient with web content management systems (CMS) such as WordPress, or similar 
• Able to successfully manage and prioritize multiple concurrent projects 
• Mature, self-starter, determined, entrepreneurial spirit, capable of working independently 
• Ability to complete tasks and follow-up activities, consistently meet deadlines and strive to exceed expectations with minimal supervision 
• Extensive experience with web strategy and execution that drives growth 
• Familiarity with front-end web technologies (HTML, JS, CSS) Experienced with SEO best practices 
• Good understanding of UX, site usability requirements, and overall design sense 
• Ability to manage priorities, attention to detail, takes pride in work and aspires to maintain continual personal and professional growth 
• Exceptional interpersonal skills, including teamwork, collaboration, and negotiation 
• Excellent written and verbal communication skills

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
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