Residential Coordinator (Sunday- Thursday)

Job Description:

Job Title: Residential Coordinator

Location: Independence, MO

Department: Adult Housing

Employment Type: Full-time (Sunday- Thursday)

Job Summary:
Join our compassionate and collaborative team as a Residential Coordinator, where you will play a vital role in supporting individuals in their journey towards recovery. This position offers the opportunity to make a meaningful difference in the lives of clients by providing supervision and training to Behavioral Health Technicians (BHTs). We are looking for someone who is dedicated, empathetic, and skilled in behavioral health methods. Your leadership will help create a safe and therapeutic environment for our clients, ensuring they receive the highest quality of care.

In this role, you will be responsible for interviewing, hiring, and training BHTs, as well as overseeing their daily activities. You will ensure that all staff are adequately trained and oriented to program rules and expectations, while also providing ongoing supervision and support. Your commitment to adhering to policies and procedures will be essential in maintaining a high standard of client care.

This position offers…

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

• Oversee daily activities of clients/patients, ensuring adherence to expectations and rules while communicating vital information to the treatment team.
• Assist in the orientation of clients regarding rules and rights.
• Schedule technicians in accordance with established policies and procedures under the supervision of the Program Director or designee.
• Monitor and manage overtime to ensure proper coverage is maintained per contractual standards.
• Interview, hire, and train new technician staff under the direct supervision of the Program Director or designee.
• Ensure staff obtain the required 36 hours of training every two years, including monitoring of required and/or assigned trainings on Relias Learning.
• Develop individualized training plans for staff and facilitate regularly scheduled supervision meetings to ensure proper training.
• Complete and maintain documentation of supervisory meetings per CARF/State Regulatory/company regulations.
• Schedule and facilitate a minimum of monthly staff meetings and/or trainings, maintaining documentation as required.
• Ensure compliance with UA processes and that staff are properly trained.
• Ensure medication management systems are followed according to program and agency procedures.
• Facilitate educational groups and ensure completion of required documentation according to all CARF/State Regulatory/agency standards.
• Participate in clinical staffing and treatment team meetings to provide feedback and facilitate ongoing communication between BHTs and the treatment team.
• Demonstrate interest in the long-term and short-term goals and objectives of the company.
• Perform other duties as assigned by the Program Director/designee, Vice President, or Executive Team member.

Education, Experience, and/or Credential Qualifications:

• Graduate from an accredited college or university with a Bachelor’s Degree in social work, counseling, psychology, psychiatric nursing, or a closely related field; OR
• High School education and two (2) years of experience in substance abuse or mental health treatment with a minimum of one (1) year of supervisory experience.

Additional Qualifications:

• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.
• Completion of New Hire Orientation at the beginning of employment.
• Current driver’s license, acceptable driving record, and current auto insurance.
• Training in detoxification procedures in a social setting or modified medical as applicable within three (3) months of employment for applicable programs.
• Behavioral Management training completed within thirty (30) days of employment or first available class after start date.
• Medication Administration training completed within