Account Administrative Representative

The Cross Family of Agencies welcomes you. We need your talent and expertise.

Employee Benefits Account Service Support

Department: Cross Employee Benefits Wakefield/Newburyport (Part-Time)

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Update Dynamis with Annual Medical Plans from Carrier SBCs
• Prepare Spreadsheet for Plan Library Upload into Salesforce
• Market Benefits Medical and Ancillary Lines of coverage, track results
• Process customer enrollment additions and terminations with carriers
• Prepare and process new business paperwork (enrollment forms, census, master application etc).
• Prepare and process change in carrier paperwork for existing customers with new carrier.
• Prepare ERISA Wrap Plan Documents (Zywave)
• Special projects as assigned   

  QUALIFICATIONS, SKILLS and ABILITIES:  

• Attention to detail  
• Strong verbal, written and interpersonal skills.
• Ability to effectively communicate with internal customers and carriers via email.    
• Dependable, highly organized and work independently with limited supervision.
• Basic understanding of insurance and employee benefit plans
• Knowledge of departmental procedures, policies, and operations
• Must be proficient with Windows-based PC applications, including MS Excel and MS Word, Power Point, MS Publisher and Outlook    

DISCLAIMER:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.