Director, Distribution Operations Center and Emergency Preparedness

PHYSICAL OFFICE LOCATION: PEC Headquarters - 201 South Avenue F, Johnson City, TX 78636 

 

 

Position Summary

This position is responsible for managing all operational activities related to the Distribution Operations Center and Emergency Preparedness to ensure safe, reliable and efficient delivery of power to the Cooperative’s members.

 

 

 

Essential Duties and Responsibilities

• Plan, direct, and implement the Automation and Distribution Operations Center program to match strategic initiatives for operational reliability, efficiency, plant and utility automation and data management

• Establish, maintain, communicate and adhere to practices, standards, and dashboards for Automation and Controls technologies, internal and external customers

• Create a continuous improvement environment via knowledge sharing and collaboration

• Investigate new technological opportunities that deliver innovative solutions and/or significant enhancements

• Collaborate with operational and functional teams and leaders to deliver the planned Automation and Process Control business objectives

• Maintain responsibility for Automation and Controls (SCADA) security strategy and planning.

• Ensure all safety procedures involved in the dispatch operation are followed to protect the public, Cooperative personnel and equipment

• Manage outage restoration planning and efforts, including major emergency restoration efforts

• Develop and maintain lines of communication between the Distribution Operations Center (SCADA) and all internal and external departments regarding Automation and Controls operations, including emergency and management level notifications

• Develop, implement, maintain, exercises and revise the Emergency Operation Plan

• Serve as subject matter expert in handling and resolving difficult, escalated or complex restoration issues

• Establish, maintain, and manage the Distribution Operations Center and Emergency Preparedness purchasing process, in accordance with purchasing procedures

• Implement cooperative and departmental policies, procedures and service standards in conjunction with management

• Supervise the work of office, administrative or customer service employees to ensure adherence to quality standards, deadlines and proper procedures, correcting errors or problems

• Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes

• Discuss job performance problems with employees to identify causes and issues and work to resolve problems

• Teach and instruct employees in job duties and company policies or arrange for training to be provided

• Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action

• Recruit, instruct and supervise subordinates

• Interpret and communicate work procedures and company policies to staff

• Develop and review operating procedures

• Develop and manage department budget

• Establish work priorities and activities

• Recommend promotions, transfers, hires and other disciplinary action

• Establish metrics and prepare monthly reports

• Coordinate activities with other departments

 

 

• Maintain the security of confidential information