Executive Assistant to the CTO & CPO

Description

Sprout Social is looking to hire an Executive Assistant to support our Chief Technology Officer (CTO) and Chief Product Officer (CPO).

Why join Sprout’s Product & Engineering team?

Sprout believes the best product experiences come from empowered product development teams that develop expertise in their domain and empathize with customer challenges. What’s unique about our Product & Engineering org is that it consists of cross-functional teams we call “squads,” inclusive of product managers, designers, data scientists, and engineers. You’ll get to work on a “tech-giant” scale with smaller, supportive teams where every product manager and engineer has the chance to impact our company and our customers. If you value solving hard problems with the smartest people in the industry and have a true customer-centric approach, our Product & Engineering org just might be the place to accelerate your career.

This role reports to the Chief of Staff to the CTO.

What you’ll do

As an Executive Assistant at Sprout Social, you will play a critical role in supporting the CTO and CPO, ensuring the seamless operation of the engineering and product organizations. You’ll work closely with leadership and their Chiefs of Staff to align priorities and maintain effective communication across teams. In this dynamic position, you’ll manage complex schedules, tackle strategic initiatives, and drive operational efficiency. Success in this role requires the ability to navigate ambiguity, anticipate needs, and make proactive, informed decisions to support the business and leadership team.

Calendar & Meetings Coordination:

• Collaborate closely with the CTO, CPO, and Chief of Staff to align priorities and ensure their schedules accurately reflect organizational goals.
• Coordinate and manage meetings, ensuring key engineering and product stakeholders are included as necessary.
• Assist the Chief of Staff in preparing meeting agendas, gathering materials, and distributing detailed meeting notes with clear action items to the relevant technical and product teams.
• Conduct regular reviews of the CTO and CPO's calendars to optimize time management, streamline scheduling, and minimize conflicts.

Cross-functional Project Work:

• Support the logistical and tactical coordination of key engineering and product initiatives, including scheduling meetings, securing meeting rooms for in-person or hybrid sessions, and managing related logistics.
• Serve as a liaison between the CTO, CPO, and cross-functional teams to maintain alignment on technical priorities and ensure smooth communication across departments.

Travel & Expense Coordination:

• Manage travel logistics for the CTO, CPO, and key team members, ensuring travel plans align with critical product and engineering deadlines, such as releases, demos, onsite meetings, and offsites.
• Prepare and submit timely expense reports, ensuring compliance with budget guidelines and company policies.
• Proactively adjust travel arrangements to accommodate last-minute changes, including flight cancellations or modifications to arrival/departure schedules.

Product & Engineering Event Management:

• Plan and organize internal and external events, including engineering offsites, onsites, and team-building activities.
• Support the logistics and coordination of quarterly product reviews, all-hands meetings, and other key gatherings for product and engineering teams.
• Gather feedback from internal engineering and product teams after events to identify areas for improvement and optimize future event planning.

Administrative & Support Tasks:

• Oversee budgets for technical operations, product initiatives, and related events, ensuring financial efficiency and adherence to budgetary guidelines.
• Facilitate internal communication, ensuring timely and accurate dissemination of critical messages to the relevant product and engineering teams.

What you’ll bring

The minimum qualifications for this role include:

• 5+ years of experience providing high-level administrative support to C-suite executives, including previous or current experience as an Executive Assistant
• Proven experience working in a fast-paced environment, with a strong understanding of managing complex engineering and product operations.
• High proficiency with productivity tools (Google Workspace, Slack, Zoom) and collaboration platforms (Confluence) used in engineering and product management.
• Extensive experience with expense management and travel booking software

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