Clinical Laboratory Lead Trainer - 2nd Shift

Help us change lives

At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

Position Overview

The Clinical Laboratory Lead Trainer assists Training Leadership with the day-to-day operations of the training team. They help ensure that decisions are communicated timely and clearly to the team to allow for efficient and effective execution on the daily operations of the training team, and partnering with leadership, ensure each trainer understands priorities and daily responsibilities. When needed, the Clinical Laboratory Lead Trainer acts as a float trainer and subject matter expert for new hires and existing employee training with guided direction from training leadership. The Clinical Laboratory Lead Trainer ensures inspection readiness for both moderate and high-complexity tests as it relates to training, competency, and required documentation for CAP, CLIA, NY, and/or any other regulatory body. This is accomplished through the development, coordination, and implementation of competency scheduling as well as ongoing inspection-readiness activities. Lastly, this role utilizes their training and mentorship skills to develop training expertise within the team. 

Shift: Tuesday through Friday, 11:00am- 9:30pm

Training: Monday - Friday, 7:00am - 3:30pm for the first 4 weeks

Essential Duties

Include, but are not limited to, the following:

• Primary Duties:  
  • Train Current Curricula: 
    • Lead training classes and conduct in-lab coaching. 
    • Evolve and grow curricula: 
      • Provide review and feedback of current training and/or competency   materials. 
      • Edit existing training materials. 
      • Evolve training materials for existing classes. 
      • Create & implement training materials. 
      • Create and implement training SOPs. 
      • Lead the creation of learning plans. 
    • Provide Subject Matter Expertise in Training and in the laboratory: 
      • Skilled in small or large group facilitation.
      • Skilled in identifying and accommodating learner needs.
      • Advanced understanding of training concepts.
      • Expertise in mentorship.
      • Ability to Train the Trainer.
      • Basic understanding of training operations.  
      • Specialized scientific and technical knowledge that is essential to perform pre-analytic, analytic or post analytic phases of the testing.

• Other Duties: 
  • Initiate, lead and participate in complex projects in collaboration with leadership.  
  • Lead team members, providing critical feedback, mentorship, and growth opportunities.
  • Identify process gaps, recommend / implement changes.
  • Interact with customer leaders for strategy planning. 
  • Lead change management initiatives.
  • Facilitate collaborative problem-solving initiatives. 
  • Demonstrate excellent communication skills including actively updating stakeholders, resolving conflicts, and actively engages with customers to seek pain points and feedback. 
  • Schedule, communicate, and coordinate training sessions and learner completions. 
  • Complete administrative tasks to coordinate and track training progress and needs.
  • Identify learning needs by assessing overall status of employee performance and departmental needs. 
  • Evaluate the effectiveness of training and coordinate data metrics for department training goals. 
  • Assist in retraining employees, as needed. 
  • Collaborate with other trainers’ cross-functionally. 
  • Assist in the development and administration of learning exams and/or competency evaluations. 
  • Deliver training through in-person training, virtual training, hands-on/on-the-job training, virtual training, and other modalities, as needed. 
  • Remain informed of procedure/workflow updates and distribute information appropriately. 
  • Maintain accurate records of training in accordance with applicable policies and procedures. 
  • Help develop the training expertise, behavior, mindsets, and skillsets of team members. 
  • Meet the requirements to perform clinical laboratory tasks in the areas you are qualified to train: 
    • Remain up to date on all competencies related to tasks certified to train, and perform clinical laboratory tasks when needed.
    • Ability to meet quality and regulatory standards related to tasks certified to train.