Account Manager DACH (m/f/d)

pplwise supports leading rapidly growing companies across Europe to manage their growth plans. Our services include Interim Talent Acquisition Management, Consulting and Headhunting specialised in tech scale-ups like TIER, Taxfix, or IDNow.Founded in 2022, we have already hired into 20+ countries across Europe with a team of 15+ talented people. We are at the forefront of revolutionizing how companies manage their growth in one of the fastest-growing industries.
Account Manager DACH (m/f/d)Munich, Germany - Hybrid
About our client:
Our client is an international company in the online energy trading sector. Now we are looking for an Account Manager for DACH to be responsible for the continuous success of their customers in the DACH region. You’ll accompany them on their journey to become engaged traders — from start (onboarding, activation) to finish (self-sustained customer, upselling and cross-selling). The ultimate goal is guaranteeing a first-class customer experience. 

About the role:

• Support and assist customers throughout their entire journey within our marketplace.
• Identify and capitalize on upselling and cross-selling opportunities to enhance customer success and expand their accounts.
• Work closely and in harmony with our marketplace management team to both ensure traders have the necessary resources and drive adoption and change management within new customers' organizations.
• Analyze usage and market data from the DACH region and manage your dedicated customers accordingly.
• Act as the primary point of contact for existing customers, collaborating across different functions within the company.

That’s what you bring with:

• Prior experience in sales or account management within the energy sector is a must.
• You have a genuine appreciation for digital products and services.
• Proficiency in both German and English, both in spoken and written communication at a business level.
• You're a 'get things done' kind of person: self-reliant, entrepreneurial, and driven by results. You excel as a proactive self-starter and an effective team player.
• Lastly, you possess strong organizational skills and are well-versed in customer development pathways and the intricacies of the software industry.

What to expect:

• Be part of our supportive, persistent, curious, and enjoyable work environment.
• Join a rapidly expanding SaaS/energy scale-up.
• Embrace a flat hierarchy and an entrepreneurial company culture.
• Work in modern offices in the heart of Munich.
• Access state-of-the-art hardware and software.
• Collaborate with a diverse, international team that values individuality.
• Enjoy complimentary beverages, fruit, coffee, and fitness options.
• Benefit from a hybrid work arrangement, combining office and remote work.
• Receive a Personal Development Plan, an allocated budget, and 5 extra days off for personal and professional development.
• We offer relocation assistance for international candidates.
• Our office is dog-friendly.

pplwise actively promotes a diverse and inclusive environment, which supports every candidate in being themselves. Our team takes affirmative action to ensure equal opportunity for your application regardless of nationality, ethnic or national origin, skin color, religion, disability, gender, sexual orientation or gender identity. We encourage everyone to apply, even if you don't meet all the requirements 🚀
We are looking forward to your application!