Sr. Product Manager, Global Pay Later (Consumer)

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Financial Services & Global Pay Later

The Financial Services team is part of the SMB & Financial Services organization and is responsible for PayPal’s global financial services. Our financial services play a critical role in our customers’ lives and our broader ecosystem. Over 400M consumers and 30M merchants globally have access to our money management, credit & lending, credit card, debit card, and pay later products, which provide them with convenient, flexible, secure and rewarding ways to borrow, save, and spend.

PayPal’s Global Pay Later product is a critical product in our financial services portfolio – it provides consumers flexibility by enabling them to pay over time, either over a short duration time window (Pay in 30/45/60 days) or longer duration time window (Pay in 6/12/18/24 months). The product offering delivers value to merchants by improving checkout conversion rates, increasing average order values, and boosting sales. Our global pay later team is committed to building and delivering delightful experiences and innovative features that reinforce the value of PayPal’s Global Pay Later offering to merchants and the convenience and flexibility to consumers.

Job Description Summary:

As the Sr. Product Manager on our Global Pay Later team, you will be responsible for executing product strategy and roadmap, so we can deliver on our 2025 objectives. Specifically, we have bold aspirations to accelerate our Total Payment Volume (TPV) growth rate, and you will play a critical role on our consumer Global Pay Later team creating experiments and delivering releases that accelerate our growth rate. You will work closely with our design, engineering, program management, data, and legal teams, among other partner teams, to build the capabilities our customers (consumers) desire, to develop innovative features and capabilities, and to differentiate our user experience. You will be responsible for conducting customer research, analyzing competitors and internal data sets, setting goals for releases, creating product requirements, working closely with engineers to ensure requirements are met providing feedback on designs, prioritizing initiatives, designing experiments, analyzing results, and sharing impact summaries with leadership among much more. Your contributions will make it easier for new to PayPal customers globally to get a buy now pay later loan from PayPal and for recurring customers to get additional loans that facilitate their purchase of larger ticket items.

Job Description:

In your day to day, you will: