Lead Administrative Representative - Reagan Airport

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

 

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Lead Administrative Representative. The Lead Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.

 

This position pays $19 / hour and is located at the Reagan Airport (DCA) - 2500 National Ave Parking 1, Arlington, VA 22202. 

 

We offer:

• Paid time off

• Consistent full time 40 hour per week schedule 

• Employee discount

• Retirement savings plan including 401k with matching profit sharing

• Health Insurance

• Life Insurance

• Dental Insurance

• Vision Insurance

• Training and development

Schedule Available: 

• Friday- Tuesday: 5:00am-1:00pm

Responsibilities

We are hiring now for immediate openings.  Responsibilities include:

 

• Provide a high level of customer service by assisting customers and assessing their rental needs primarily face to face
• Provide directions and general assistance
• Assist customers with method of payment changes
• Assist customers and tow vendors with vehicle exchanges
• Notify Management of any known customer problems 
• Notify Management of any known vehicle problems and any required vehicle maintenance
• Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing 
• Perform miscellaneous and backup job-related duties as assigned
• Reconcile supplemental item inventory
• Responsible for office supply management

 

Equal Opportunity Employer/Disability/Veterans

 

Qualifications

• Must be at least 18 years of age
• High School Diploma or G.E.D. required
• Must have a minimum of 1 year prior customer service retail or administrative support experience
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years