Senior manager Refurbishment / reprocessing

<p><span>Purpose of the job:</span></p> <p>Global process owner Refurbishment / reprocessing for Sonova’s sites in SOCM (MX), RCSE (ES) and SOCC (CN)</p> <p> </p> <p>Given the importance of the SOCM and RCSE sites within the global footprint, the role will be based in SOCM or RCSE<br/>•    Setting the global strategy for the Refurbishment and Reprocessing processes, executing those processes that improve quality, delivery, cost and environmental impact across the regions while staying compliant<br/>•    Functional owner of Refurbishment and reprocessing processes globally, i.e. design and maintain the global process and drive local implementation<br/>•    Own and Execute strategy, optimize processes and capabilities as key driver of service cost, reliability and quality, environmental impact, ability to service and to deliver, across all refurbishment / reprocessing sites globally</p> <p><br/><span>Tasks &amp; Responsibilities:</span></p> <p> </p> <p>Strategic leadership - Own and execute strategy:<br/>•    Own and drive execution of Refurbishment / reprocessing roadmap globally in alignment with global and regional OPS and global service strategies<br/>•    Engages with commercial organization to identify and drive circularity initiatives and usage of reprocessed components<br/>•    Design / update the “to be” process and site footprint of refurbishment and reprocessing activities including logistics, planning<br/>•    Understand regulatory, customs, finance, tax and compliance requirements re refurbishment / reprocessing in the global context and embed those in the process, initiate changes (e.g. traceability concept end to end) to ensure compliance<br/>•    Collaborate with global service process managers in product design and development process to maximize ability to refurbish / reprocess / repair / reuse</p> <p> </p> <p>In strong collaboration with global and regional planning and material management: adjust refurbishment / reprocessing guidelines, train and roll out, ensure local adherence<br/>•    SAP GPO for Refurb / reprocessing process in SAP: reflect business process in ERP and close potential gaps<br/>•    Improve together with OPS controlling costing approach and pricing model<br/>•    Set up, deploy and optimize refurbishment concept for non-BTE product families (Roger, DWA, chargers etc.) and non-HI products<br/>•    Develop and update global standards in terms of SOP’s and process compliance</p> <p> </p> <p>Optimize process end to end with an initial focus on sites in SOCM and RCSE:<br/>•    Global coordination towards the growing inventory mountain to be urgently converted into SEMs. <br/>•    Optimize process and drive process standardization across the major refurbishment sites; drive good practice sharing globally, jointly with manufacturing engineering teams; apply Lean concepts to convert process in a takted flow; Process optimization re yield, productivity, layout and flow<br/>•    Design and improve global measurement standards, covering quality, delivery, cost, and drive local deployment and performance improvements; sets targets and performs benchmarks across the sites<br/>•    Develop and maintain network of regional reprocess / refurbish leaders and align processes and organization cross-functionally  </p> <p><br/><span>Your profile:</span></p> <p> </p> <p>•    Bachelors degree or equivalent (engineering, technical)<br/>•    10+ years of experience in a similar role<br/>•    Project management: Strong understanding of Value Chain excellence, Value Chain network optimization, Sales Inventory Operational Planning, Product and SKU management, Procurement and Operations including Manufacturing, Value Chain Logistics and tactical procurement processes.<br/>•    Experience in supply chain management, operations or manufacturing<br/>•    Experience in Lean Operating Systems, Manufacturing optimizations<br/>•    Experience in driving initiatives across several sites<br/>•    Good to have: Experience with refurbishment / reprocessing and service process</p> <p>•    Analytical mindset, demonstrated business and finance acumen, strategic thinker and continuous improvement leader <br/>•    Skilled influencer who can impact across all levels and functions of the organization and motivate others<br/>•    Build cross-functional partnerships (commercial, service, SCM, sites, finance, tax, QARA, etc)<br/>•    Inspire, develop and lead a team and network<br/>•    Language skills: fluent English and Spanish - knowledge of German is a plus<br/>•    IT skills: Proficient in Microsoft Office Suite, SAP BW, SAP system</p>