Director, Data Engineering

Ready to be a Titan?

Play a pivotal role as Director of Data Engineering. Data Engineering is part of the Professional Services team. The Data Engineering team performs the entirety of the ETL process on behalf of our customers in Implementation.  The team also builds and maintains custom reports for specific customers and performs data manipulation or clean-up for any customer that may need assistance after Implementation. 

We build for perfection, use the most modern tools, have an amazing culture, and love to solve complex problems. If you share the same values, you might find yourself in a perfect company. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity.

What You'll Do:

• Be a technology leader who can act as a knowledge expert and guide a team of engineers in the decision-making process. 

• Be a people leader, manage and grow people. You understand the value of people and team diversity as you partner up with the recruiting team to build the best in the industry teams. 

• Focus on processes and understand how to balance complex priorities and demanding business timelines. 

• Create a strategic vision for your team that aligns with the Professional Services priorities, vision, and mission. 

• Design, build, and operationalize data engineering solutions for ServiceTitan data, analytics platforms and products.

• Develop self-service data and analytics capabilities to empower users to navigate our data ecosystem.

• Automate quality monitoring and respond to alerts when data delivery SLAs are not being met.

• Assess and recommend architecture frameworks, design and implement high-performance complex solutions to support data and analytical products.

• Evaluate and implement efficient distributed storage and query techniques.

• Champion high-quality code with corresponding test coverage. Participate in regular code reviews and engage in constructive discussions.

• Implement CI/CD and other automation techniques to streamline data ingestion and delivery processes.

• Champion Data Governance, Compliance and Security best practices.

What You'll Bring:

• B.S., M.S. or PhD degree in Computer Science or a related field

• 15+ years of experience in Software Engineering / Data Engineering roles

  • Experience with Python, Java, Scala or a similar programming language

  • Experience with Big Data Technologies (Hadoop, Databricks, Snowflake, etc.)

  • Experience with SQL skills

  • Experience managing the Data infrastructure on a public cloud (AWS, Azure, or GCP)

  • Strong experience (at least 3+ years) with the following are preferred

    • Azure Cloud Computing

    • Snowflake / Databricks / Spark

    • Dbt

    • Airflow

    • SQL / Python / Scala / Java

• 7+ years of hands-on management experience with a track record of hiring and growing teams as well as providing coaching and mentoring. Exceptional leadership skills, with a proven ability to operate in a fast-moving environment.

• Experience leading data architecture and design

• Data modeling and Data warehousing concepts

• Data transformations, standardizations and ETL processes

• Software Development best practices, code reviews and QA/Testing methodologies

• Data governance, security, and compliance

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match