APD Case Manager (Human Services Case Manager)

Initial Posting Date:

11/05/2025

Application Deadline:

11/12/2025

Agency:

Department of Human Services

Salary Range:

$4,409 - $6,420

Position Type:

Employee

Position Title:

APD Case Manager (Human Services Case Manager)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

This position is located at our Medford Disability Office. 

The address is:

28 West 6th Street Suite D

Medford, OR  97501

OPPORTUNITY AWAITS!

Step into a pivotal position that combines compassion with expertise, as you facilitate Medicaid eligibility and coordinate essential services, enhancing the quality of life for individuals requiring long-term care support.

SUMMARY OF DUTIES

In this position you will determine initial and on-going Medicaid eligibility for long term services and supports (LTSS), to develop and implement service plans, to coordinate the provision of services for community-based care and nursing homes, and to regularly review and update Medicaid eligibility and monitor service plans.

Day in the Life of a Case Manager’ video (YouTube): https://www.youtube.com/watch?v=1NknTTZN7qo

Major duties include:

• Screen and assess through interview, applicants, recipients, relatives, and other interested persons in the individuals care setting to determine initial and ongoing eligibility for LTSS (Long Term Service Supports), SPPC (State Plan Personal Care) and OPI-M programs.

• Develop detailed, individualized service plans. Conduct reviews in various care settings using OR ACCESS, CA/PS assessment tool and the laptop computer. Provide on-going case management by coordinating the provision of services according to rules, regulations, and individual case plans. This includes but is not limited to monthly waivered service contacts and quarterly risk assessments. Make community referrals for other services and supports including Adult Protective Services.

• In all interview locations, use OR ACCESS computer system to input client information. Document all aspects of the case in the narration. Use DHR, ONE and MMIS to collect, verify, and enter accurate data for benefit issuance. Use the tools available via the Internet such as: the on-line manual, webpages, TEAMS, Outlook, etc.

MINIMUM QUALIFICATIONS

• A bachelor's degree in a Behavioral Science, Social Science, or a closely related field,​

OR