Student Associate College of Natural Sciences

General Notes

The College of Natural Sciences at the University of Texas at Austin strives to foster a work environment that enables all employees to contribute at the highest possible level to support the mission of the University. What starts here really does change the world. For more information about the College of Natural Sciences, please visit https://cns.utexas.edu. 

Must be eligible to work in the US on a full-time basis for any employer without sponsorship. 

Purpose

The Front Desk Support Assistant plays a central role in creating a welcoming, efficient, and student‑centered environment. This position exists to provide front‑line support to students and visitors by greeting guests, answering general inquiries, directing individuals to appropriate campus resources, and managing appointment check‑ins and multi‑line phone communications.

Responsibilities

• Front desk support: greet students, answer general questions, direct visitors to appropriate resources, manage student appointment check-ins, and handle multi-line phone communications.

• Administrative tasks: Assist with long-term organizational projects and other duties as assigned, with virtual office hours included.

• Resource Management: Ensure office environment spaces remain welcoming and functional.

Required Qualifications

• Must be currently enrolled in 12 course credit hours with a minimum of 2.5 GPA or higher.

• Strong communication skills: Comfortable interacting with students, staff, and faculty.

• Attention to Detail: Ability to complete tasks accurately and efficiently.

• Professionalism: Reliable, punctual, and able to maintain confidentiality

• Basic Computer Skills: Familiarity with email and office software

Preferred Qualifications

• Some experience in customer service or office environments

• Interest in academic advising, student services, or higher education

• Ability to work independently and as part of a team

Salary Range
$10.50

Working Conditions

Must be able to lift 30 lbs

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log in to Workday, navigate to your Worker Profile, click the Career link in the left-hand navigation menu, and then update the sections in your Professional Profile before you apply. This information will be pulled into your application. The application is one page, and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.