Coordinator, Field Services

We are excited to add this position to our growing LiveOak Fiber Team! We offer a competitive total rewards program that includes employer paid medical, dental and vision, paid time off as well as bonus potential. The following is an overview of the role and what we are looking for in a successful candidate.
Position Overview & Purpose Field Services Coordinator will be a dynamic, cross-functioning team member, executing precision administrative duties and project management to support LiveOak’s Field Services operations. This role is key to our success in the market, and we are seeking the very best to staff this position.    

Essential Duties & Responsibilities

• Develop and deliver daily, weekly, and monthly analysis of data related to performance activity and field productivity to Director of Field Services. 
• Assist in design implementation for logistics and operations procedures. 
• Participate in onboarding of field operations staffing. 
• Participate in ordering CPE and materials to assist logistics operations procedures. 
• Consistently supports all team efforts to simplify internal operations and enhance customer experience. 
• Work efficiently daily with customer service and field service operations teams to promote teamwork. 
• Work with our field service operations team in a collaborative and professional manner to ensure efficiency of operations and a professional, and respectful atmosphere. 
• Consistently supports all team efforts to simplify internal operations and enhance customer experience. 
• Assist in planning, developing and administer programs in adherence with department objectives. 
• Perform other duties as requested by field operations management and service delivery management.  

Knowledge, Skills & Abilities

• Excellent written and verbal communication skills 
• Ability to appropriately prioritize and manage worlflow 
• Organized, detailed, reliable approach to duties and communication 
• Strong problem-solving, and analytical skills 
• Excellent judgement and ability to ask for help in critical applications  
• Versatility and willingness to work within constantly changing priorities with a sustained high level of enthusiasm. 

Basic Qualifications & Competencies

• Minimum one-year certificate from college or technical school, 3 to 5 years related experience or equivalent combination of education and experience. 
• Proficient in Microsoft Word, Outlook, and Excel. 
• Ability to prepare reports and business correspondence. 
• Ability to work independently and as a member of various teams. 
• Must be able to provide proof of eligibility to work in the U.S.  

Physical Demands & Working Environment

• Walking- up to 40% 
• Standing- up to 40% 
• Reaching- up to 10% 
• Lifting and/or bending- up to 10% 
• Work environment- indoors and outdoors 
• Able to lift up 45 pounds 
• Travel: 10% 

We are an Equal Opportunity Employer. At LiveOak Fiber, we are committed to creating a diverse environment and are proud to promote inclusiveness in everything we do. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. LiveOak Fiber is also committed to compliance with the Americans with Disabilities Act (ADA).