Digital Product Owner

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary
CVS Health is seeking a Digital Product Owner to lead the execution of the Navigation Train product portfolio within the Aetna Digital team. This role is pivotal in shaping the digital experience for millions of Aetna members by owning and delivering key features across navigation areas such as the Homepage, Profile & Preferences, and Getting Started journeys. In this role, you will drive the strategy, development, and execution of innovative digital products that enhance and simplify the healthcare experience for our members. You will collaborate with cross-functional teams, leveraging data-driven insights to create solutions that align with our mission to deliver superior and connected experiences, lower the cost of care, and improve the health and well-being of those we serve.

Responsibilities:

• Manage business requirements of the product to maximize value; translate business requirements into technical requirements.
   
• Work with Engineers and Architecture to ensure that feature requests are captured correctly and accurately, including providing technical scope support.
   
• Act as the bridge between the business and Engineering/Architecture teams, resolving any confusion and advising on key decisions.
   
• Partner with Product Managers to understand strategic priorities and translate them into detailed user stories and acceptance criteria for development teams.
   
• Drive prioritization of the product backlog and track the status of development efforts via system demos; facilitate Agile ceremonies and participate in technical discussions/solutioning sessions to determine the correct path forward for the product.
   
• Manage dependencies and risks, and escalate issues to stakeholders when needed to maintain delivery timelines.
   
• Promote and drive Agile development methodology to help direct, motivate, and guide the Agile delivery teams.
   

Required Qualifications

• 5+ years of experience as a digital product owner, product manager, or similar role in a scaled Agile environment.
   
• 5+ years of experience in product planning, including defining product roadmaps and aligning them to business strategy.
   
• 5+ years of experience managing and prioritizing product backlogs to maximize business value.
   
• 5+ years of experience overseeing end-to-end feature delivery, from requirements definition through launch and post-release optimization.
   
• 5+ years of experience managing cross-functional delivery teams and coordinating across multiple workstreams.
   
• 3+ years of experience using data and insights to inform product decisions and iterate on experience improvements.
   
• 3+ years of experience delivering consumer-facing digital products.
   

Preferred Qualifications

• Excellent written and verbal communication skills with the ability to convey technical and business concepts to diverse stakeholders.
   
• Experience in a B2C and/or healthcare industry.
   
• Knowledge of member experience principles such as personalization, onboarding, and engagement best practices.
   
• Experience with scaled Agile frameworks (e.g., SAFe).
   
• Familiarity with tools like Rally, Confluence, Adobe Analytics, Figma, and CMS platforms.
   

Education
Bachelor’s degree from an accredited university or equivalent work experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$83,430.00 - $222,480.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where ever