Student Account Specialist - (Administrative Analyst/Specialist Non-Exempt) - Bursar's Office

*SFSU INTERNAL APPLICANTS ONLY*

Working Title

Student Account Specialist

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.  Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

San Francisco State is a 100% Smoke/Vapor-Free Campus.  Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect  Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code.  The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

Bursar’s Office

Appointment Type

This is a one-year probationary position.

Time Base

Full-Time (1.0 FTE)

Work Schedule

Monday-Friday 8:00AM-5:00PM

Anticipated Hiring Range

$4,410.00- $4,631.00 Per Month {$52,920.00 - $55,572.00 Annually}

Salary is commensurate with experience.

Position Summary

Responsible for maintenance of financial integrity of the Student Accounts System through accounting; analysis and reconciliation of its activities; process fee payments and departmental deposits; use initiative/judgment in analyzing information and determining a course of action within established procedures.

The Administrative Analyst/Specialist performs a wide range of administrative and analytical duties. In addition to the primary responsibility of processing deposits (cashiering), providing students, staff, faculty and community member services, etc., incumbents are required to use initiative and judgment in analyzing information and determining a course of action within the specifications of standard practice and established procedures. The incumbent performs moderately complex professional student services and assists the Lead Student Account Specialist, Lead Accountants, and Bursar.

Position Information

Cashiering/Student Support Provide cashiering support to the Bursar’s Office. Provide advice to and counsel students regarding fee assessments based on enrollment and withdrawal, and disputed fee payments and charges. Advise and interpret student concerns regarding Title IV, delayed or lost disbursements, refunds, and general procedures.

Account Reconciliation Perform accounting activities related to collections, credit card payments and deposits; responsible to applying deposit payments correctly and efficiently. Work closely with other campus departments in maintaining accurate collection of account receipts and documentation.

Other duties as assigned

Minimum Qualifications

• Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures.
• Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty.
• Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them.
• Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques.
• Ability to organize and plan work and projects including handling multiple priorities.
• Ability to make independent decisions and exercise sound judgment.
• Ability to compile, write, and present reports related to program or administrative specialty.
• Dem