Senior Hardware Quality Remediation Engineer

Microsoft Silicon, Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering trusted experiences to customers and partners worldwide and we are looking for passionate, high-energy engineers to help achieve that mission. 

We are seeking a Senior Hardware Quality Remediation Engineer. 

As Microsoft's cloud business continues to grow, the ability to deploy new offerings and HW infrastructure on time, at high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for seasoned engineers with a passion for customer focused solutions, insight, and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Own/Execute critical Hardware remediations in DC environment and/or in our supply chain – working with stakeholders from Cloud Capacity, Sourcing, Suppliers and DC Operations.
• Influence and be the key contributor to decision making processes involving hardware that do not meeting Microsoft requirements, leading the path to a predictable quality outcome.
• Identify opportunities and co-lead quality issue or improvement taskforce to contain, mitigate and resolve the top-quality issues impacting global data centers.
• Have the expertise to strategize process and tools to identify a robust plan for remediation activities and minimize/eliminate impact to the customers.
• Collaborate with different various teams (such as design, system engineers, suppliers) to set up the mitigation plan in data center with the highest sense of urgency.
• Conduct in-depth data analysis to drive strategic business decisions.
• Drive Azure hardware quality improvements, working with the Manufacturing Quality team, through failure analysis, and root cause using a combination of Microsoft and supplier resources.
• Partner across the organization to streamline the processes on how we drive, measure, and execute on manufacturing quality across our Suppliers, Engineering Groups and Data Centers.
• Partner with Leadership and teams to create an inclusive environment that attracts and retains high-performing engineers. 
• Good partners, as we design and collaborate across many teams across the company. 

Embody our Culture and Values 

Qualifications

Required Qualifications:

• 12+ years relevant technical engineering experience

  • OR Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years technical engineering experience

  • OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 4+ years technical engineering experience

  • OR Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 2+ years technical engineering experience.

• 3+ years’ experience in the Server Hardware Industry, Product Development, New Product Introductions (NPI)

Other Qualifications:

Ability to meet Microsoft, customer and/or government security screening requireme