Director, Investigations - Workplace Investigations

Position Summary...

What you'll do...

About the Team...

Our Global Investigations team is assigned to investigate a broad range of sensitive and complex matters for the company.

Walmart is seeking an experienced and dynamic Director of Workplace Investigation to lead one of our regional teams. This role involves overseeing a team of three senior managers and investigators who conduct sensitive internal workplace investigations.

The ideal candidate will have a robust background in leading investigative teams, providing sound advice, and fostering a collaborative team environment. The team is tasked to conduct and examine issues objectively and leverage investigative techniques and advanced analytics to appropriately report the facts.  

The Director of Workplace investigations will need to be a motivated team player with a keen ability to effectively lead   team of senior managers and investigators that manage a high-volume case load.

You’ll sweep us of our feet if…

• Strong understanding and experience overseeing, conducting and/or managing internal investigations that can help identify or mitigate risk.
• Managed a team of high performing individuals who are responsible for conducting a wide range of internal investigations.
• Possesses key leadership skills, adaptable to a dynamic work environment, strong communication and influential abilities, can build strong relationships within the team and cross-functional organizations.
• Is passionate to serve and help others grow, a great listener, and adapts well to change.
• Experience handling workplace related matters such as discrimination,  harassment, retaliation, and ethics concerns.

Job Responsibilities...

• Oversees the standardization of investigative processes and procedures by developing processes for new investigative reports, systems, and operating guidelines; aligning all investigative processes to a global standard to drive consistency and quality; developing governance documents for investigative processes (for example, evidence collection and handling); ensuring compliance with identified standards; and communicating new and updated processes and procedures to investigative teams.
• Identifies investigative trends and provides solutions for potential systemic threats, vulnerabilities, and risks to (for example, workplace employment, regulatory & policy) by researching relevant customer, industry, and technical matters and documenting findings; interviewing business owners to determine areas of vulnerability and deliverables; planning and obtaining approval for proactive strategies in Global Investigations; utilizing trend analysis to identify needed resources and applying them as necessary; and collaborating with response teams (for example, ethics, compliance, labor employment and relations) to identify and quantify potential liability and vulnerability
• Develops internal and external relationships by identifying business owners and establishing relationships; collaborating with international investigative partners to grow investigative capabilities and alignment; assisting business partners (for example, Human Resources, ethics, labor & legal teams) with requests; meeting with business unit customers to discuss metrics, new projects, and program roll-outs; consulting on potential risks and vulnerabilities of products, services, and processes; and working with internal (for example, Ethics, Compliance, Legal) or external (for example, Department of Labor) teams on investigative development
• Oversees global investigations of complex matters with significant impact to the company (for example, alleged internal and external workplace concerns, company reputational harm, labor regulatory practices) by receiving alleg