Sr. IT Business Analyst (Supply Chain) (D365 F&O)

Additional Locations:  
Requisition ID: 24902

REV Group companies are leading designers and manufacturers of specialty vehicles and related aftermarket parts and services, which serve a diversified customer base, primarily in the United States, through two segments: Specialty Vehicles and Recreation Vehicles. The Specialty Vehicles Segment provides customized vehicle solutions for applications, including essential needs for public services (ambulances and fire apparatus) and commercial infrastructure (terminal trucks and street sweepers).  REV Group's Recreational Vehicles Segment manufactures a variety of RVs from Class B vans to Class A motorhomes.  REV Group's portfolio is made up of well-established principal vehicle brands, including many of the most recognizable names within their industry.  Several of REV Group's brands pioneered their specialty vehicle product categories and date back more than 50 years.  REV Group trades on NYSE under the symbol REVG. Investors-REVG

As a key member of our internal ERP implementation and support team, the IT Business Analyst (Supply Chain) will play a crucial role in rolling out and supporting Microsoft Dynamics 365 Finance and Operations (D365 F&O) across our REV sites. The responsibilities include understanding business processes, ensuring proper system configuration with minimal customizations, and maximizing efficiency. This position will participate in business process design, system setup, testing, user training, and ongoing support. As we grow and enhance our D365 support, your role will continue to evolve. This is a remote position with a required physical location in eastern or central time zones to accommodate work schedules. Total travel up to 30% for implementations and project work.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, and may evolve based on business needs.

1. Active Participation in D365 F&O Rollouts:
   • Engage proactively in the implementation of D365 Finance and Operations.
   • On-site assistance with end users during key periods during the implementation.
   • Collaborate with stakeholders during rollouts to ensure successful adoption.
2. System Configuration Expertise and Support
   • Develop an in-depth understanding of D365 F&O setup and configuration.
   • Optimize system settings while minimizing customizations.
   • Troubleshoot issues, resolve tickets and work with end users for successful resolution.
3. Requirements Gathering and Implementation:
   • Work closely with business stakeholders to analyze needs and design system solutions.
   • Translate business processes and operational knowledge into clear requirements.
4. Global Standards and Process Streamlining:
   • Document global standards for configuring companies on the D365 platform.
   • Streamline setup processes for repeatability and efficiency.
5. Project Management and Issue Resolution:
   • Manage small projects by identifying issues, defining requirements, and creating project plans.
   • Resolve system-related challenges promptly.
6. Documentation and Training:
   • Create system modules, specifications, diagrams, and user guides.
   • Utilize Azure DevOps for effective project activities.
   • Provide orientation and training to end users.
7. Professional Interaction and Compliance:
   • Interface with users, system owners, and senior staff professionally.
   • Uphold corporate governance and comply with SOX and legal regulations.

Required Knowledge, Skills, and Abilities:

• Able to analyze the gap between a user request and the capability of the support application to determine if a customization is needed or the functionality exists.
• Excellent written and oral communication.
• Acute attention to detail.
• Sense of urgency to complete activities during implementation as well as when supplying support.