Account Executive Team Lead

Do you have a strong work ethic and the desire to join an organization that invests in its people through cross-training and development? ClarkDietrich fosters a work-life balance and offers competitive compensation and benefits. Join the ClarkDietrich team by applying to the Account Executive Team position at our Warren, OH location.   SUMMARY
Coordinates the entire order process from point of purchase through shipment. Works closely with
customer base, territory manager and sales manager in communicating lead times, quotes and market
information. Responsible for specific geographic area and customer base within that area. Resolves
sales/customer issues when Sales Manager is not available.
ESSENTIAL DUTIES AND RESPONSIBILITIES
 Serves as customer contact for all Order Management
o Builds and maintains customer relationship.
o Initiates production cycle by receiving and entering orders for production.
o Reviews pricing &product for accuracy.
o Works with the sales manager to meet or exceed company metrics.
o Coordinates & schedules daily shipping schedule and the filling of partial truckloads while
working with shipping coordinator.
o Advises customer of ship dates and times, schedules daily truck schedule with accurate
delivery dates, follow up to assure on time delivery.
 Serves as customer contact for all Quote management
o Enters quotes with pricing guidelines.
o Faxes or emails quotes to customers and sales reps, follow up on current quotes.
o Tracks and follows up on quotes.
 Establish a means of regular contact with customers and record market information
o Establishes regular calling patterns to customer base & logs significant discussions in CRM).
o Communicates pertinent information to territory managers and plant management.
 Other Responsibilities Include:
o Attends morning shipping update meeting.
o Dispatches literature requests.
o Resolves sales adjustments (credits)m coordinates returns/pick ups, logs necessary incident
utilizing CRMs.
o Maintains and updates customer contact information.
o Attends regularly scheduled sales training meetings.
o Assists other reps with duties when needed.
o Limited travel to assigned territory.
SUPERVISORY RESPONSIBILITIES
 Assists Sales Manager with departmental responsibilities when Sales Manager is not available Qualifications QUALIFICATIONS
 Strong communication, customer service, and organizational skills.
 Detail orientated.
 Able to work in a team environment.
 Excellent Microsoft Office Skills.
 Strong interest in continuous improvement.
 Ability to work with offsite locations to resolve problems.
 Strong work ethic.
JOB DESCRIPTION
Account Executive Team Lead
FLSA Status: Non-Exempt
EDUCATION AND/OR EXPERIENCE
 Bachelor's degree preferred.
 5+ years of experience selling in a manufacturing environment.
REASONING ABILITY
 Ability to analyze complex issues.
WORK ENVIRONMENT
 Office   CLARKDIETRICH BENEFITS INCLUDE: Full benefits package (Medical, Dental, Vision, Flexible Spending Accounts and Life Insurance)
401(k) with company match
Annual Incentive
Paid Time Off
Tuition Reimbursement
Professional Certification Reimbursement Program
Community Service Day