Team Lead - Field Operations

As the Team Lead of Field Operations (EDU) you are responsible for the training, territory growth plans and district development in the EDU Field Division. You mentor a team of 6-10 Partner Engagement Administrators tasked with recruiting students in degree/professional development programs and servicing partnership accounts. Weekly oversight of the team includes tracking and reporting of certain key metrics including partnership exposures, lead acquisitions, new business development, partnership growth and student generation. Additionally, you will be responsible for the growth and maintenance of a primary territory. We are currently seeking candidates from the following states: Arizona, California, Illinois, and Texas.

Requirements

Who is American College of Education

Founded in 2005, American College of Education continues to be a leader in professional development through our online programs. The mission of ACE is to deliver high-quality, affordable and accessible online programs grounded in evidence-based content and relevant application. Our graduates are prepared to serve, lead and achieve personal and professional goals in diverse, evolving communities. As a socially conscious institution, we’re dedicated to making a positive impact and inspiring our students to do the same.

ACE is a premier organization that is continually recognized for its commitment to social responsibility. In 2016, ACE became a Certified B Corporation. As a socially conscious institution, we believe we have a responsibility to our students, alumni, employees, local communities, and society. We strive to make an impact in the world that goes well beyond our bottom line.

Who You Are

You are passionate about helping students achieve their educational goals. You thrive in a competitive and collaborative team environment. You are comfortable working remotely and have experience collaborating with others in a virtual environment. You possess a strong attention to detail.

As the Team Lead of Field Operations (EDU) you are responsible for the training, territory growth plans and district development in the EDU Field Division. You mentor a team of 6-10 Partner Engagement Administrators tasked with recruiting students in degree/professional development programs and servicing partnership accounts. Weekly oversight of the team includes tracking and reporting of certain key metrics including partnership exposures, lead acquisitions, new business development, partnership growth and student generation. Additionally, you will be responsible for the growth and maintenance of a primary territory.

Compensation

ACE is committed to paying a competitive wage while staying true to our mission of maintaining high quality, affordable programs for our students. The starting salary range for this position is $75,000 plus all full-time employees are eligible for an annual bonus. Offers vary depending on education, prior experience, and expertise being applied to the role.

What We Look for in the Ideal Candidate

• Demonstrates self-reliance by meeting/exceeding workflow needs.
• Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills.
• Follows established processes as outlined by organization and leadership.
• Completes assigned duties based on daily business needs and individual skill set.
• Consistently produces a high volume of quality work.
• Capable, and adapts as needed, to work under pressure and meet tight deadlines.
• Proven ability to work independently with limited supervision and with other department personnel.
• Must support and embrace the College’s B Corp mission to improve the people and communities we serve through our civic engagement initiatives.
• Must have exceptional communication, organization, and time management skills.
• Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems.
• Enjoys a position that will require both local and national travel
• Must be collaborative in driving decisions and a team-player.
• Strong analytical and problem-solving skills with a high attention to detail.
• Builds and maintains student satisfaction.
• Recognizes and anticipates student needs.

Day to Day Responsibilities

In this role you will wear different hats but your skills will be especially essential in the following areas:

• Participates in the recruiting and interviewing of Partner Engagement Administrators (PEA) using approved methods and models.
• Conducts ongoing group and one-on-one training as needed to ensure team develops the critical