Corporate Strategy and Continuous Improvement - Internship (New York)

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Corporate Strategy & Continuous Improvement teams are in-house consulting groups responsible for developing strategies and identifying white space opportunities that drive top and bottom-line financial results.  Applying analytical rigor and structured problem-solving, the Corporate Strategy & Continuous Improvement groups engage with business leaders across core retail functions in strategic problem solving for critical business problems.

The 10-week MBA internship program provides a unique opportunity for students with an interest in Strategy and Retail to work on the most important and ambiguous challenges Macy’s is facing during this transformational time in retail, while gaining exposure to executive leadership. 

The Corporate Strategy & Continuous Improvement Intern is assigned to a people leader in Strategy or Continuous Improvement who guides their development throughout the summer. They work on a well-defined project with strategic importance to Macy’s, culminating in a final presentation. The internship concludes with feedback, and successful interns are offered opportunities to explore full-time positions.

What You Will Do

Strategy: 

• Apply analytical skills and problem-solving rigor to address strategic business challenges.
• Evaluate new and innovative concepts and approaches.
• Synthesize critical insights to develop actionable recommendations.
• Build trusting relationships with key stakeholders across various functions.
• Lead cross-functional teams independently in both strategy development and project execution.
• Collaborate with other teams within the broader Strategic Continuous Improvement group, such as Continuous Improvement and Test & Learn.
• Influence stakeholders across functions effectively, even without formal reporting lines.
• Develop and deliver executive-level presentations.

Continuous Improvement: 

• Collaborate with the Continuous Improvement management team to identify and assess new strategic opportunities aimed at boosting revenue, profit, and traffic.
• Facilitate analysis and brainstorming sessions for new initiatives, involving both internal and external partners to gather insights and ensure organizational alignment.
• Coordinate the evaluation of potential Continuous Improvement ideas, collaborating with cross-functional partners to assess and prioritize opportunities.
• Oversee the launch of new initiatives, ensuring coordination among internal and external stakeholders to establish and meet key milestones.
• Cultivate strong cross-functional relationships to identify and address potential risks during the implementation phase.
• Manage project execution of new initiatives, overseeing the process from concept development to pilot and execution stages.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Skills You Will Need

Analytical Thinking: Ability to apply analytical skills and structured problem-solving methods to address strategic business challenges effectively.

Innovation: Capacity to evaluate new and innovative concepts and approaches, fostering creativity and identifying opportunities for improvement.

Insight Synthesis: Skill in synthesizing critical insights to develop actionable recommendations, enabling informed decision-making.

Stakeholder Management: Ability to build trusting relationships with key stakeholders across various functions, facilitating collaboration and alignment.

Leadership: Capability to independently lead cross-functional teams in both strategy development and project execution, driving progress and achieving objectives. Experience leading cross-functional project teams or influencing