Senior Manager, Sales Capabilites

Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else.

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

The Sr. Manager, Sales Capabilities serves as a partner to the business in driving sales performance through the development and execution of innovative training programs for the pharma/biotechnology, and dermatology field teams. This role takes a leadership position in shaping training strategy, managing complex initiatives such as product launches, and mentoring other training team members. The Senior Manager collaborates across Commercial, Medical, Marketing, and Compliance teams to ensure training initiatives are aligned with business priorities, scientifically accurate, and fully compliant with industry regulations.

Essential Functions

Strategic Training Leadership

• Lead the design and implementation of sales training strategies that support business goals, competitive positioning, and brand objectives.

• Serve as training lead for major product launches, label expansions, and lifecycle management initiatives.

• Partner with senior sales leadership to assess business needs and create long-term learning roadmaps.

• Supervises and coordinates activities for training managers/ Field Trainers/Staff. 

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, planning, assigning, and directing work, appraising performance; rewarding and disciplining employees, addressing complaints and resolving problems.

Program Development & Delivery

• Develop advanced training content for tenured sales professionals and leadership audiences.

• Manages relationships with all vendors and providers of outside training components making recommendations for new vendors as necessary.

• Introduce innovative learning methodologies (blended learning, microlearning, digital tools) to drive engagement and retention.

• Ensure content reflects current clinical data, competitive intelligence, and market dynamics.

Field Performance & Capability Building

• Partner with regional sales directors to identify skill gaps and create targeted capability-building programs.

• Conduct field visits to observe trainees and assess overall effectiveness of training programs in ‘real-life situations, serve as a mentor and provide coaching and feedback.

• Provide guidance and oversight to other Training Managers on curriculum design, delivery standards, and facilitation best practices.

Cross-Functional & Stakeholder Engagement

• Collaborate with Marketing, Market Access, Medical Affairs, and Compliance to translate strategy into impactful, compliant training deliverables.

• Lead cross-functional workstreams to ensure alignment between commercial strategy and training execution.

• Coordinates activities with Sales Management, Marketing, Human Resources and other in-house personnel to develop program materials for POA's and other initiatives.

Measurement & Continuous Improvement

• Define and track KPIs to measure the effectiveness and ROI of training programs.

• Use insights from performance data, feedback, and field observations to refine training strategies.

• Analyzes and reports on progress of trainees under direct or indirect supervision.

Other duties as directed by management.

Minimum Education, Knowledge, Skills

• Bachelor’s degree in Life Sciences, Business, Education, Psychology or related field.

• 5+ years pharmaceutical, biotech, or dermatology sales experience.

• Experience in Sales Training, Adult Learning or Development. 

• 3+ years of training, learning & development, or field trainer experience, with increasing responsibility.

• Proven success leading product launch training initiatives.

• Advanced facilitation and presentation skills with executive presence.

• Deep understanding of FDA and healthcare compliance requirements.

• Proficiency in LMS platforms, virtual training