Donor Center Technician I

Want to Expand

your career-development potential, your ability to help donors and patients, and your access to professional opportunities?

 

We’re growing fast.

[You can, too!]

 

There are so many ways Octapharma Plasma can enhance your life and your career. Our strong growth is creating great learning and career development opportunities throughout our company, and especially our donation centers. Because you’re someone who loves to learn, enjoys people, and has a real heart to help, we encourage you to join us as a:

Donor Center Technician 

 

This is What You’ll Do:

• Ensures total operation is compliant with state and federal regulations (e.g. FDA approved
  Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production
  standards and ensure facility compliance.
• Maintains high level of customer service and positive donor experience in line with company
  values and culture.
• Maintains cleanliness of work area to ensure a clean and professional environment. Stocks and
  maintains an orderly work area with sufficient supplies to meet production demands.
• Maintains Donor Center equipment based on Standard Operating Procedures and applicable
  manufacturer instructions.
• Monitors donor conditions, employing techniques to ensure donor comfort, safety, and the quality
  of plasma product.
• Maintains Donor confidentiality based on company policy.
• Maintains complete and accurate record keeping per company’s Standard Operating Procedures.
• Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as
  daily/monthly) on equipment. 
• Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous
  waste.
• Performs other job-related tasks, as assigned.

Donor Eligibility:

• Ensures that donor meets eligibility criteria based on Standard Operating Procedures.
• Performs donor vitals evaluation per Standard Operations Procedure.
• Performs finger stick for Microhematocrit and Total Protein determination.
• Registers applicant donors per Standard Operating Procedures.

Plasma Collection:

• Sets up and prepares all equipment and disposable supplies for venipuncture and
  plasmapheresis procedures per standard operating procedures.
• Disconnects donor after plasmapheresis process is completed per standard operating
  procedures.
• Maintains proper ratio to ensure donor safety and quality of product.
• Operates the automated plasmapheresis machines including response and evaluation of all
  machine alarms and alerts, responds to donor adverse events, and documents exceptions.

Product Processing:

• Prompt and sterile collection and storage of plasma product and samples per Standard Operating
  Procedures.
• Handles tested and untested product, as well as product with unsuitable test results.
• Properly organize samples and product in a walk-in storage freezer per Standard Operating
  Procedures.
• Prepares product and samples for shipments, per Standard Operating Procedures and federal
  transportation regulations.
• Monitors freezer and refrigerator temperatures and immediately inform appropriate personnel if
  equipment is not functioning properly. Record variance if applicable.

JOB SPECIFICATIONS:

• High school diploma or equivalent (GED) required.
• Three (3) months’ experience in clerical or customer service position preferred.
• Specific certification or licensing based on State requirements.
• Basic computer knowledge and skills required.
• Ability to speak, read, write (legibly and accurately), and understand English required.
• Strong customer service skills required.
• Strong organizational skills required.
• Ability to read, follow, and interpret regulations, instructions and manuals required.
• Ability to understand verbal instruction required.
• Ability to read numbers on screening equipment and perform basic mathematical calculations
  required.
• Effective communication skills required.

SCHEDULING:

• Must be able to workday and evening hours, weekends, holidays, and extended shifts on a
  frequent basis.
• Attendance and punctuality requi