Senior Epic Information Services Manager - ITS-Clin Inpatient/Specialties

Minimum Qualifications:

Bachelor's degree or equivalent in a related field and seven years of experience.

Preferred Qualifications:

• A minimum of 3 years of personnel management experience is preferred.

• Experience with support of: Epic Clin Doc, Orders, ASAP, Stork, HOD, Rover, Bugsy, OpTime, Anesthesia, HIM modules is preferred but not required.

Job Summary:

Responsible for the development, management, and security of information systems, daily operations of departmental personnel, process improvement, change management for growth and enhancements, and project management for new system implementations. Works in collaboration with leaders in Information Technology Services (ITS) and other divisions across the enterprise to support the departmental and institutional strategic plans.

Job Duties:

Manages multiple Epic Application teams responsible for supporting: Epic Clin Doc, Orders, ASAP, Stork, HOD, Rover, Bugsy, OpTime, Anesthesia, HIM across UTMB. Responsible for the development, management, and security of information systems, daily operations of departmental personnel, process improvement, change management for growth and enhancements, and project management for new system implementations. Works in collaboration with leaders in Information Technology Services (ITS) and other divisions across the enterprise to support the departmental and institutional strategic plans.

• Assists ITS leadership in the development, review, and maintenance of strategic and operational plans for information technology tools and usage, including a long-term vision of information systems.

• Coordinates with ITS leadership on the planning, design, development, and implementation of new application systems, and the maintenance of existing systems.

• Assists with annual budgeting for operational and capital expenses and ensures cost effectiveness.

• Leads large strategic projects and manages project budgets and resources to ensure timely completion.

• Manages multi-faceted efforts and resources interdependently.

• Provides effective project management for all assigned initiatives.

• Meets with customers to define scope of projects and user needs.

• Prepares reports to inform leadership of project status and any deviation from project goals.

• Manages ITS staff by recruiting, training, mentoring, promoting, disciplining, and coaching employees, communicating job expectations, and evaluating their performance.

• Identifies problematic processes and implements process improvement initiatives.

• Works and interacts closely with cross-functional teams to build collaborative working relationships with internal and external customers to support the institution’s vision.

• Demonstrates the ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups.

• Identifies functional and technical aspects of issues and integrates appropriate resources to meet business requirements.

• Recognizes and clears obstacles in the path of success for respective team(s).

• Coordinates and participates in resource procurement activities such as search comm