Operational Analyst

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

We are hiring an Operational Analyst, or a Senior Operational Analyst. Title and level will be determined based on experience.

Operational Analyst

SUMMARY

As an Operational Analyst, you will have the unique opportunity to develop and track metrics, analyze data to promote operational efficiency, and inform critical business decisions at Portland General Electric. You will provide essential department analytical support, develop and run reports in response to identified business needs, and analyze data from multiple sources to develop operational metrics. A successful candidate will have intermediate skills in using analytic tools and synthesizing complex data, as well as strong analytical thinking and problem-solving abilities. This role offers an exciting chance to drive data-driven innovation in the energy sector, contributing directly to PGE's mission of building a smarter, cleaner energy future. You'll be at the forefront of using data to shape sustainable solutions for Oregon's tomorrow.

KEY RESPONSIBILITIES

Specialization - Typically provides department analytical support.

Reporting - Develops and runs reports in response to identified business needs. Decides which data is needed. May pull data from multiple systems. Develops reporting format to meet user needs using data and visuals in response to business needs. May provide data for compliance reporting. Ensures data security and integrity.

Strategy and Planning - May provide data and analysis to support development of department metrics and long-range planning. May use data to recommend new or modified operational performance metrics.

Data Management - Depending on specialty area assigned, may track data related to budget, position management and/or operational performance metrics. May administer database or other data repository. Identifies systems issues and decides which to escalate. May obtain data from external studies or sources. May do some system or database coding or configuration depending on position.

Analysis - Analyzes data from multiple sources to develop operational metrics. Conducts benchmarking and identifies differences. Creates visuals and other means to explain data trends. Identifies and explains data trends, assumptions and anomalies. Identifies risks and recommends mitigation strategies.

Consulting - Responds to department information requests and suggests additional data to meet business needs. Identifies gaps in data, metrics or processes. Develops and tracks progress toward metrics. Recommends operational process improvements. Determines which data is needed to respond to business requests for information.

Projects and Initiatives - Supports projects by determining which data is needed and providing it to appropriate subject matter experts. May lead department data-driven projects.

EDUCATION/EXPERIENCE/CERTIFICATIONS

Education

• Requires a bachelor's degree in business, finance, statistics, psychology or other related field or equivalent experience.

Experience

• Typically two or more years in statistics, finance, process improvement, project management or related field.

COMPETENCIES (KNOWLEDGE, SKILLS, ABILITIES)

Functional Competencies

• Intermediate knowledge of statistics, metrics and data (e.g., correlation coefficients, etc.)
• Intermediate skills in using analytic tools
• Intermediate skills using data systems specific to department
• Working skills in managing competing priorities
• Intermediate skills in synthesizing information and complex data and communicating to diverse audiences
• Intermediate knowledge of PGE's operational practices
• Intermediate skills in project management
• Intermediate knowledge of data integrity and security
• Working skills in data visualization and presenting data to diverse audiences
• Working knowledge of statistics
• Working customer focus skills

General Competencies

• Intermediate skills in analytical thinking
• Intermediate skills in problem solving
• Intermediate oral and written communication skills