Network and Computer System Administrator

NOTE: This role is contingent on the contract being awarded. 

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy’s core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO/Sick Leave, 11 paid federal holidays, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.

At Synergy, you’ll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven—if that sounds like you, Synergy has a position for you!

• Install, configure, maintain, and secure Local Area Networks (LANs), Wide Area Networks (WANs), Kubernetes-based systems, and internet-facing systems across on-prem and cloud-integrated environments. 

• Administer network performance monitoring, fault isolation, bandwidth analysis, and throughput optimization to maintain high availability. 

• Support implementation of network hardware and software including switches, routers, firewalls, hubs, and cloud-native networking tools. 

• Perform vulnerability remediation and implement security baselines in accordance with Tenable, STIG, NIST 800-53, and DHS 4300A standards. 

• Manage configuration and updates to networked operating systems (Windows, RHEL) and troubleshoot service disruptions in both physical and virtualized systems. 

• Create, review, and update network diagrams, SOPs, and system documentation for audit and ATO sustainment. 

• Support installation, configuration, and maintenance of web servers (IIS/Apache) and ensure alignment with agency cybersecurity guidelines. 

• Collaborate in Agile DevSecOps workflows, supporting sprint tasks and documentation via Jira, Bitbucket, and Confluence. 

• Conduct on-site visits for installations, surveys, audits, and customer support engagements as required. 

• Assist in disaster recovery planning, failover system validation, and network backup strategies. 

• Provide Tier II/III technical support and troubleshooting of complex network/system issues with minimal supervision. 

• All other duties as assigned by managem