Network Engineer Lead

Work Hours: Monday - Friday, 8:00 A.M. - 4:30 P.M. (EST)
*Hours may vary due to work assignments or projects.*

Work Location: Edney Innovation Center

FLSA Status: This is an Exempt position.
Salary: $64,024- $77,348  (G.S. 12)

Department: Technology Services

CLASSIFICATION SUMMARY:  

The Network Engineer Lead works under the general supervision of the Director of IT Infrastructure and is the Lead of the Network Engineering Division. The incumbent of this position will ensure the stable operation of the computer networks, including: planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. This position will also analyze and resolve network related hardware and software problems in a timely and accurate fashion, and provide training where required to lower level support personnel.

SERIES LEVEL: 

This is a stand alone position.

ESSENTIAL FUNCTIONS:
(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)

Daily delegation of support tickets in a priority focused manner.

Manage numerous concurrent tasks and assignments, with frequent interruptions.

Managing a team including workload management, time off requests, performance evaluations and mentorship.

Assist and mentor team members during the duration of an assignment or project when necessary.

Serves as a subject matter expert for all networking.

Ability to install software and hardware on networking equipment and microcomputers.

Deploy LANs, WANs and wireless networks, including routers, switches, firewalls and other hardware.

Ensure upgrades of all network hardware and related software is performed timely.

Coordination with third party vendors for installations.

Planning of new network build outs and refreshing of equipment and cabling.

Monitor network performance and troubleshoot problem areas as needed.

Maintain network performance history and provide network performance statistics and reports.

Perform network asset management, including maintenance of network component inventory and related documentation and technical specifications information.

Participate in managing all network security solutions.

Perform all job responsibilities in alignment with the industry’s best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected information and other sensitive data.

Assist with purchasing and acquisition of network components and services.

Assist the Director of IT Infrastructure with short-term planning and long-term planning for network operations; works with end-users to understand utilization and networking needs.

Assist with the development of procedures and standards pertaining to network operations.

Receive, prepare and process a variety of reports, correspondence, inventories and other documentation as necessary to carry out job responsibilities and comply with departmental or city procedures.

Participate in/on a variety of meetings, conferences, training sessions and/or other related groups in order to receive and convey information.

Be available during the normal business hours, and may occasionally be asked to vary their schedule and/or work overtime to meet department requirements.

Work will generally be performed using computer equipment in an indoor office environment. Some work will require outdoor configurations and installation. Setup or maintenance of some peripheral equipment may require work in area