SR LEAD ARCHITECT-PUB SEC

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

 

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Lifecycle Architect plays a pivotal role in bridging technical strategy with customer-centric delivery. The Lifecycle Architect maintains deep engagement with customer network topologies and proactively recommends enhancements aligned with evolving business needs. This role supports the Sales, Engineering, PMO Teams by providing architectural guidance throughout the customer lifecycle,  

This role bridges technical strategy with customer-centric delivery, configuration level design, integration with existing architecture, and overseeing end-to-end solutions in a fully managed operations environments. 

The Main Responsibilities

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  Customer Engagement & Architecture Strategy 

  - Maintain mastery of customer network environments and an active understanding of business objectives. 
  - Conduct strategic discovery sessions and technical assessments to identify opportunities for architectural improvements and risk mitigation. 
   

  Documentation & Lifecycle Oversight 

  - Build and maintain architectural standards in collaboration with the customer.   

  - Develop and maintain network topology maps, configuration documentation, and architectural roadmaps. 
  - Lead architectural input for product transitions, upgrades, retirements, and ensure alignment with enterprise architecture standards and customer transformation goals 

  - Integrate secure edge capabilities, zero-trust principles, and segmentation strategies into SD-WAN designs. Technology flexibility across a multivendor environment. Such as Fortinet, Cisco, Palo, AWS, Azure, ect. 

What We Look For in a Candidate

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  Responsible for identifying and actioning proactive architecture improvements based on operational insights. Apply analytical skills to identify commonalities, patterns or areas of improvement not captured in discrete incidents with the objective to meet or exceed KPIs and SLAs

  Oversee real-time monitoring of SD-WAN fabric, transport links, and edge devices using tools like Cisco vManage, FortiManager, SolarWinds, ITSM, and NetFlow. 
  - Lead root cause analysis for complex network outages or performance degradation; coordinate with NOC and engineering teams. 
  - Validate and approve changes to configuration templates, policies, and routing configurations. 

  Cross-Team Collaboration & Engineering Alignment 

  Collaborate with Sales to identify potential architecture changes that could lead to new sales opportunities. Upon discovery of such opportunities, clearly communicate customer requirements to the Sales team for further opportunity development. Provide ongoing support and cooperation as required 

  Partner with PMO, Managed Network Services (MNS), Advanced Engineering Services (AES), Operations, and Security teams to ensure unified delivery and operations of solutions. 
  -Participate in Change Advisory Board (CAB) meetings to assess impact and risk of proposed changes. 

  - Collaborate with DevOps and automation teams to streamline provisioning, monitoring, and compliance using APIs and IT integration systems. 

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$129,639 - $172,852 in these states: AL  AR  AZ  FL  GA  IA  ID  IN  KS  KY  LA  ME  MO  MS  MT  ND  NE  NM  OH  OK  PA  SC  SD  TN  UT  VT  WI  WV  WY 
$136,121 - $181,494 in these states: CO  HI  MI  MN  NC  NH  NV  OR  RI 
$142,603 - $190,137 in these states: AK  CA  CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  WA 

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that e