Senior Product Manager, Cloud Delivered Security Service (CDSS)

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

As the Senior Product Manager for CDSS, you will play a crucial role in building the next generation of threat detection and prevention services.  This role will require collaboration with other product and cross-functional teams that include engineering, product marketing, sales teams to deliver web security solutions to solve customer problems with speed and agility. The individual will be required to leverage AI tools at every stage, from product strategy and research to developing PRDs and visual prototypes. Your mindset will be centered on utilizing AI for every step of the product development process.

Key Responsibilities

• Conceptualize and define differentiated features for a new IP-layer security service through a deep understanding of the evolving Threat Landscape, advancements in protocols and Customer pain-points across our core and growth markets

• Ensure strategic alignment and seamless integration with teams such as NGFW, Prisma Access, Prisma Browser, and XDR, consistently incorporating customer feedback and market demands.

• Take full accountability for defining and monitoring customer success metrics, establishing key performance indicators (KPIs) across the customer lifecycle.

• Prioritize and set goals focused on reporting, analytics, incident investigation, and response to ensure capabilities meet evolving customer and industry requirements.

• Lead collaborations with third-party vendors and partners to deliver a cohesive customer experience.

• Collaborate with UX and design teams, leveraging persona studies, customer journey mapping, and analytics to ensure an outstanding customer experience.

• Advocate for customer-centric product design by translating customer insights into executable plans that enhance user engagement and loyalty.

Qualifications

Qualifications

• BS/MS in Computer Science, other engineering/technical degree

• 5+ years of experience in highly technical roles in product management, development, or enterprise services, at large organizations or innovative startups

• Direct experience in  DNS Security, Threat Prevention or similar technology

• Experience with UX/UI development

• Excellent written and verbal communication skills 

• Excellent presentation skills

• Excellent people skills, team mentality

• Demonstrable track record of success

Preferred Qualifications

• Advanced degree or relevant certifications in cybersecurity, data analytics, or product management.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$148,700.00 - $240,525.00/yr

Our Commitment

We’re trailblazers t