Senior Benefits Leave Specialist

Job Title: Senior Benefits & Leave Specialist

Department: Human Resource

Reports to: Senior Manager People Process

Job Type: (Exempt, Remote, etc)

 

Arch Amenities Group

Wellness-driven. Hospitality-focused.

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

Job Summary: 

 

The Senior Benefits & Leave Specialist is responsible for leading the administration of team member benefits programs and managing leave of absence requests while ensuring compliance with company policies, federal/state regulations, and applicable labor laws. This role serves as the subject matter expert for benefits and leave programs, owns key compliance processes (ACA, COBRA, ERISA), and partners with vendors and internal stakeholders to resolve escalated issues.

The Benefits & Leave Specialist is responsible for administering team member benefits programs and managing leave of absence requests in compliance with company policies, federal/state regulations, and applicable labor laws. This role ensures accurate and timely processing of benefits enrollment, changes, and terminations, as well as efficient tracking, communication, and documentation of team member leaves.

 

Key Responsibilities

Benefits Administration

• Administer team member benefits programs including:
  • Hartford -- Life, Disability, and Leave of Absence programs
  • VSP -- Vision Insurance
  • Principal -- 401(k) Retirement Plan
  • WEX -- COBRA Administration
• Coordinate with Lockton to troubleshoot and resolve complex benefits-related issues and escalate vendor concerns as needed.
• Lead annual open enrollment: manage communication materials, facilitate team member meetings, test system changes, and ensure accurate vendor data transfer.
• Process and audit new hire enrollments, life event changes, and terminations using the ADP HRIS platform.
• Partner with payroll to ensure accurate benefits deductions and resolve discrepancies.
• Serve as primary contact for escalated team member benefits questions.

Leave Management

• Administer all leave programs (FMLA, ADA, parental leave, personal leave, etc.) using Hartford's leave management portal.
• Monitor eligibility, approvals, return-to-work dates, and ensure timely communication to team members and leaders.
• Provide guidance to leaders on leave policy interpretation and compliance requirements.
• Maintain accurate and confidential leave records for audit readiness.

Compliance & Reporting

• Own compliance with federal, state, and local regulations (FMLA, ADA, ERISA, HIPAA, COBRA, ACA).
• Manage ACA compliance, including eligibility tracking, monthly audits, and 1094/1095 reporting through ADP.
• Oversee COBRA notifications and compliance through WEX.
• Run and reconcile 401(k) contributions <