Field Procurement and Support Specialist

Field Procurement and Support Specialist is part of the Operations group and is responsible for fully supporting our Mission Critical Services Program Management teams. Helps to ensure the team effectively meets key milestones and performance in the areas of site readiness, inventory management, direct to site deliveries, aftermarket sales purchases, project support, procurement, NCR management, cost recovery, project closing, and document control for hyperscale vertical construction projects in the US and Canada. The field support technician is responsible for all field procurement and support. Training and developing team members on key processes and procedures as it relates to procurement, Sales, NCR’s, field ECR support, and spare parts programs. Establishes and encourages collaborative relationships and an inclusive environment. 

Specific Accountabilities  

• Initiate product transfers, coordination, and issue purchase orders to support the NCR program. Update and track POs, including pricing and lead times using order acknowledgments provided by vendors.  

• Product sourcing and ordering to meet urgent site requirements.  

• Expedite purchase orders to ensure on-time delivery, allowing field team to meet critical deadlines.  

• Work with the materials teams to regularly close out and resolve older open orders and material discrepancies.  

• Work with accounting, materials, procurement and receiving to resolve Invoice issues due to quantity, pricing, or other issues. 

• Coordinate priorities and deliverables between groups. Regularly communicate with Procurement, Logistics, Materials, Quality, Program Managers and Coordinators. 

• Ensure the Program Managers and Coordinators team follows defined business processes and utilize SAGE and SAP transactions correctly. 

• Implement new processes and best practices as required for the team to implement at a high level. 

• Handles all aftermarket sales procurement, involves working closely with Silent-Aire internal sales department, assisting on sourcing, and quoting required parts and ensuring sales processes are followed through sales manager software.  

• Sustain and further develop a peer-to-peer mentoring network to effectively train new team members and improve project controls. 

• Ensure all departments within MCS are aware of the different procedures regarding procurement processes and establish proper processes that align field needs with Silent-Aire’s business model.   

• Requires significant independence on standard assignments and<