Student Financial Assistance Advisor
Department: Student Financial Aid & Scholarships
Location: Westshore Campus
Reports To: Campus Director, Financial Aid & Scholarships
Recruitment Type: External/Internal
Requisition ID: req6843
Employment Type: Full-Time Support Staff
Union Position: Union
Work Schedule: Standard College Hours: M-F, 8:30am-5pm
Some evenings and weekends may be required.
Number of Openings: 1
Job Description:
SUMMARY
The
Student Financial Assistance Advisor ensures College goals are met with being
the responsible partner for the overall management of financial aid services. This position analyzes the accuracy of data for
determining the packaging of student financial awards in accordance with
applicable regulations, statutes and policies.
DUTIES AND
RESPONSIBILITIES
- Determines the packaging of student financial aid awards in
accordance with applicable regulations, statutes and policies
- Monitors, interprets and implements federal regulations pertaining
to student loan, grant, and scholarship eligibilities and formulates or
recommends changes to College policies and procedures to comply with
regulatory changes.
- Serves as an information resource to address any issues relating to
compliance and financial aid.
- Effectively communicates with other student services, staff or
administrators, guarantor agencies, other schools, students and parents to
resolve loan data conflicts.
- Takes appropriate action upon the discovery of suspected fraud
cases.
- Refers students who are not in compliance with verification
requests but have received funds to the appropriate areas.
- Assists students in correcting excessive borrowing situations when
they occur as well as returning to lender the portion of loan that exceeds
federal limits.
- Authorizes awarding of Tri-C Foundation scholarship and grant
programs.
- Utilizes electronic data exchange software to send and retrieve
information from the Department of Education
- Maintains files and databases; certifies student loan applications;
implements, maintains and utilizes computer assisted financial aid management
systems
- Maintains College regulatory compliance in all federal and state
student assistance programs; submits reports to federal and state agencies
- Makes adjustments to over-under awards by determining the amount of
aid to be cancelled or repaid while ensuring accuracy in system data entry
and processing, and contacting students regarding possible alternatives
- Assists in one or more major areas of Financial Aid: processes direct
loans through Electronic Fund Transfer; and validates financial aid
verification documents for the Pell Grant Program
- Interviews and advises students in regard to educational financial
planning; assists the Director with educational grants and loan programs,
student employment and scholarship programs
- Assists students in the completion of the application for public
benefits as a part of the financial aid award and works collaboratively
with the Manager, Student Financial Aid and Peer Financial Coach
- Maintains confidentiality of information exposed to in the course
of business regarding students, supervisors or other employees
- Conducts financial aid and financial literacy workshops for
prospective and continuing students
- Contributes in the development and implementation of policies and
procedures that ensures accuracy and equity in the delivery of financial
aid programs by providing input, as needed
- Performs other related duties within the job grade and job
classification as assigned
REQUIRED
EDUCATION AND
EXPERIENCE/TRAINING
- Bachelor’s degree
- Three (3) years of professional financial aid experience in a
college financial aid office
<