Manager, Brand Updates

Job ID: 264365
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Merchandising
Remote Eligible:Hybrid Schedule

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

Position: Manager Brand Updates

Location: Field Support Center (FSC), San Francisco

Merchandising:

Our merchandising team is constantly building brands, starting trends, and developing entirely new product categories. These experts roll up their sleeves and advise our brands on the best way to bring our clients what they crave—and what they will be craving soon. Our product pipeline is so robust and exciting that many of the items that will be most in-demand in our stores next year don’t even exist yet. And our merchants don’t stop at selection—they bring the assortment to life through breakthrough curation and storytelling across our stores and digital properties.

Your role at Sephora:
As our Manager Brand Updates, you are responsible for the project management of the brand update process. Involves extensive coordination between brands, third party vendors, and internal teams. May have direct reports, Project Managers & Specialists: 

• Manage a whole world/category of a world on behalf of the updates team, become the key leader in all cross functional projects involving that world/category.
  • Manage merchant & brand relationships for this world/category with the PM and strive for continued improvements and relationship growth within the world/category.
  • Project Manage the update process and timelines.
• Determine or influence vendor assignment by brand based on brand needs, supplier capabilities, capacities and growth plans.
• Work with PM and / or Specialist to identify updates and global issues. Determine and define corrective action plans if needed.
• Quote and manage the budget for any new or updating internal projects.
  • Process all invoices and work with AP as needed for the above projects
  • Attends monthly budget tracking reviews
• Manage and review Project Manager and Specialist to include training in processes, fixtures, standards, and technical skills.
• Partner with cross functional teams to identify or create new processes in support of company growth.
• Provide training for cross-functional teams and brands on brand updates fixtures and processes.
• Continue to evolve Brand Standards and Policies and Procedures guides with support from Project Managers.
• Attend quarterly strategy and evaluation meetings with brands or vendors.
• Provide feedback for test/prototype store and fixture designs as they are established.
• Continually developing depth of fixture knowledge based on evolution of our stores.
• Elevate issues from calls to cross-functional partners.
• Calculate weekly store workload and ensure that the Workload Optimization Team has accurate labor hours for total operational workload planning. 
• Participate in monthly team store visits to execute Updates.
• Leads proto reviews in partnership with Vendor, speaks to merch ops standards, fit/ function, updatability, and viability in store.
  • Travel is often required for prototype review attendance.
• Ongoing monitoring of vendors, lead monthly/ quarterly vendor notes calls to discuss areas of improvement, communication, transparency, accountability, pricing, and on time delivery as part of Vendor Scorecard.          
  • Gather feedback from other internal partners as ne