Analyst, Sales Strategy & Operations

About the Team

Our sales and partner management teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it. 

About the role

We’re looking for an Analyst in Sales Strategy & Operations to drive marketing recommendations, customer insights, and strategic initiatives across our small business (SMB) cohort. You’ll uncover strategic insights in our data, package recommendations into compelling presentations, and build on internal tools and dashboards to grow and empower some of our most valuable merchant partnerships. You will dive into both internal DoorDash and merchant data to uncover new business opportunities and develop our SMB advertising customer narrative (value proposition, metrics, insights, and reporting). You will work cross-functionally between our sales, marketing, operations, product, and analytics team to strengthen the partnership between DoorDash and our SMB partners.

You’re excited about this opportunity because you will…

• Use SQL and AI applications to explore DoorDash and merchant data to uncover strategic insights and make recommendations that help our teams drive growth and strengthen partnerships
• Conduct analyses and communicate data-driven insights in succinct presentations that showcase the results of past initiatives, diagnose issues in merchant performance, and propose the value of new endeavors
• Maintain and evolve automated reporting capabilities and dashboards that drive strategic decision making across our sales and strategy teams
• Develop and standardize analytic methodologies and operational metrics to improve the efficiency and effectiveness of our teams
• Ensure data integrity by understanding and identifying opportunities to improve the back end data structure

We’re excited about you because…

• You have a Bachelor’s degree and 1-3 years of work experience in data analytics, management consulting, or other quantitative role; high-growth or early-stage startup experience a plus
• You are data-driven, able to analyze data with strong attention to detail and accuracy, and passionate about telling the story behind the numbers
• You are a strong business thinker, able to use 'first principles' to solve challenging business problems at their root level
• You are able to craft your data insights into narratives that are relatable, succinct, and impactful and present them to internal and external clients
• You are comfortable in a fast-paced, constantly changing team-oriented environment and able to manage multiple deadlines simultaneously
• You are a team player who enjoys collaborating with a diverse team and a variety of stakeholders
• You have proven ability to achieve expert level in:
• Querying languages and data analysis tools such as SQL
• Data analysis tools like Microsoft Excel or Google Sheets
• Presentation software like Microsoft PowerPoint or Google Slides
• Data visualization platforms like Tableau or Sigma

We expect this position to be filled by 3/7/2026.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. 

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits mat