Customer Service Representative Reconciliation Specialist

Job Description:

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

We are currently looking for a Customer Service Representative Reconciliation Specialist to join us at our facility in Asturias.

This position is integrated to the Customer Service Representative team but is really a finance-driven position.

Key responsibilities:

• Manage customer accounts, including invoice creation and accounts receivable information in SAP.
• Communicate changes related to customer master data to the Sales team.
• Proactively follow up on late payments and coordinate dispute resolution with relevant departments.
• Process invoice corrections, price adjustments, and credit returns.
• Responsible for central billing accounting and reconciliation of related receivables.
• Send customers account balance confirmations.
• Ensure compliance with national and international financial regulations, tax, and accounting requirements.

Key requirements:

• Bachelor’s degree in accounting, Finance, or a related field.
• Finance background: minimum of 2 years of experience in customer account management, reconciliation, and financial reporting.
• English: business proficiency is required.
• German: nice to have.
• Proficient in Microsoft Excel. A knowledge of SAP would be preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.

Our Company:

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.  

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.