Customer Service Coordinator (f/m/d)
Freudenberg GroupAbout the role
Empowering people, creating technology.
Responsibilities:
Active telephone and email communication
Handling customer requirements, customer care
Participating in the development of a production plan based on customer requirements for the assigned product range
Controlling the implementation of the production plan
Creative and responsible approach to dealing with non-standard and urgent orders, ability to solve operational problems
Resolving logistic complaints
Working closely with the purchasing and production planning
Ordering transportation from contracted carriers
Participating in inventory management in individual warehouses
Maintaining optimum levels of stored finished goods
Qualifications:
high school diploma or equivalent
2+ years’ experience in the similar position
knowledge of English - Upper-Intermediate
knowledge of Czech - native speaker level
MS Office - independent user, focus on MS Excel
Knowledge of SAP is an advantage
Very good communication skills
Result-oriented team work
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Freudenberg Home and Cleaning Solutions s.r.o.Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s