Case Managers, CARE Court Full Service Partnership

Location: Oakland,California,United States

We are seeking social worker for Care Coordinator case manager roles open in our Oakland CARE Court Full Service Partnership (FSP). Care Court is a CARE Act funded homeless outreach and mental health wrap service in the Bay Area.  Care Court is a way to allow family members to request court-ordered treatment, services, support, and a housing plan for certain people 18+ who have untreated schizophrenia or another psychotic disorder and who meet certain health, safety, or other criteria. BACS is seeking social workers with case management and outreach experience s to work in our Full Service Partnership division as we launch and grow this 2 prong program for IHOT outreach team and FSP mental health services.

The Care Coordinator/Case Manager is responsible for developing and providing high quality therapeutic interventions and services in support of an individual’s wellness and recovery.  Services include strength-based and needs-based therapeutic case management, problem-solving, therapeutic rehabilitation including skills-building, benefits support, resource development, housing navigation, crisis intervention, and family support.

This is a community-based position providing direct, face-to-face services to individuals who are chronically homeless. Travel throughout Alameda County is required. 

Full time positions available in the following cities:

Berkeley, Oakland,  Hayward

Schedules include  (Sun -Thurs), (Tues -Saturday) 

Responsibilities:

• Responsible for development and delivery of a full complement of services, including individual, family, group counseling, individual rehabilitation and case management/brokerage for individuals within the Care Coordinator's caseload as assigned.
• Responsible for utilizing Evidence Based Practice for the designated population/program to assure high quality results and intended impact.
• Responsible for continuously assessing individual’s risk status including risk based on symptoms, substance use, environment, physical conditions, etc and intervening appropriately.
• Responsible for assessing the continued service necessity and creating a service plan that aims at an individual getting better/healthy and accomplishing service goals that are person-centered and belong to the client.
• Responsible for continuous outreach and progressive engagement and reporting disengagement to the team immediately. Responsible for working with outreach team and determining when to disenroll individual based on program protocols.
• Responsible for domain-based assessment, screening referrals, service planning, community planning and benefit coordination which supports wellness and recovery principles. Responsible for care planning and therapeutic case management using a whatever it takes approach.
• Documents and maintains all data collection, reporting, and charting records in accordance with BACS and other relevant county regulatory policies/agencies. Responsible for producing required number of regulatory units of service per month (65% of staff’s time must be providing face-to-face or other eligible community-based support).
• Participates in supervision, staff meetings, consultation, travel, crisis/emergency coverage, weekend coverage, as well as, agency-wide meetings and training, as required by manager.
• Able to work independently and as a member of a therapeutic team.
• Is adaptable and open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution.
• Is effective at balancing interests of a variety of clients; readily readjusts priorities to respond to pressing and changing client demands. Anticipates and meets the need of clients; achieves quality end-products; is committed to continuous improvement of services.

Qualifications:

• High School Diploma required and must have 4 years of paid work experience in mental health/social services (1 of those years can be in a customer service role). Degree is preferred.
• Valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage. DMV printout required. 
• Extensive local travel is required. 

Compensation & Benefits:

• Starting at $27.00 per hour, then $30.00 per hour after satisfactory performance and achievement of all job related goals and requirements for the 90 day introductoty period. 
• Fully paid medical, dental, vision, and life insurance coverage for employees and children.
• 32 days off (20 PTO/ 12 Holiday), increasing with tenure, includes your birthday off. 
• Clinical supervision hours