Salesforce Business Architect, Commercial Strategy

Why NeuraFlash:

At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash is the place for you.

AS A BUSINESS ARCHITECT YOU WILL HAVE THE OPPORTUNITY TO: 

• Collaborate directly with CxO-level customers to develop experience-led strategic roadmaps that drive the desired business outcomes
• Lead and facilitate client engagements to execute on the NeuraFlash deliverables, supported by key delivery team members (Solution Architects, Technical Architects, Project Managers, etc.)
• Help business and IT leaders embrace new digital operating models, governance strategies and a customer- and user-centric mindset and approach to decision-making
• Leverage industry knowledge by partnering with the Commercial Excellence practice to build NeuraFlash business solutions tailored to Cloud solutions and specific industry needs
• Support NeuraFlash clients through the creation or innovation of their digital strategy, to address customer experience and operational challenges using an outcome-based approach
• Support our sales team to identify client needs and align with our services and structure of delivery proposals
• Lead the team and client in the design of future state operating models and experiences that drive new levels of performance

QUALIFICATIONS:

• 5-7  years of experience in Business Management, Strategy, Technology, or Transformation consulting
• Strong background in Go-to-Market optimization, Sales Effectiveness, Revenue Operations, Strategic Pricing, or other related areas
• Strong background in business strategy definition and business process redesign, with identification of technology enablers
• Strong collaboration and team building skills, with ability to work with all levels and roles of an organization effectively
• Creative, high-energy, self-starter who’s comfortable running initiatives and programs within a “start up-paced” technology company
• Strong consulting and interpersonal skills; including excellent written and verbal communication skills, effective presentation skills with the ability to adapt to a wide range of audiences
• Experience building strong executive relationships
• Ability to synthesize complex information, working in situations where data may be absent or ambiguous and creative approaches are required
• Ability to lead client-facing workshops
• Ability to travel to clients (when travel is appropriate and approved)
• Experience with digital innovation and roadmapping projects
• Experience with Design Thinking and Human-centered design methodologies (personas, journey maps, etc.)

What’s it like to be a part of NeuraFlash?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you h