Childcare Multi-Site Director - Before & After School

Description

Reports To: Area Director or Regional Director

Direct Reports: Site Supervisors; Assistant Teachers

Territory: Petersham and Royalston, MA

Status: Part-Time, Non-Exempt

Pay: $25.00–$28.00 per hour

Schedule: Follows school district schedule; role requires working across both sites (50% Petersham / 50% Royalston).

Hours: Monday–Friday (must be available during program hours, plus flexible admin time)

Morning Program: 6:30 AM – 8:05 AM

Afternoon Program: 2:50 PM – 6:00 PM

The Multi-Site Director is responsible for the day-to-day operation of sites. They are on the ground — visiting sites regularly, supporting teachers, making sure programs run well, and building the kind of relationships with school building staff that make HKP a trusted presence in every school. This is a role for someone who is organized and dependable.

What Success Looks Like

Staffing - Sites are staffed and covered every day; scheduling gaps are anticipated and filled before they affect the program

Enrollment - Enrollment is at or above target at each site; families are satisfied and re-enrolling

Compliance - All sites operate in full compliance with state licensing; records are current; sites pass inspections

Building Partnerships - Principals and school staff view HKP as a dependable, communicative partner; day-to-day issues are resolved quickly at the building level

1. Staffing — Recruiting, Hiring & Leading

• Actively recruit to maintain a pipeline of qualified site-level candidates
• Interview, hire, and onboard teachers and Site Directors across your locations
• Build daily and weekly staff schedules; manage coverage proactively so sites are never understaffed
• Maintain a reliable substitute list and fill gaps before they affect the program
• Visit sites regularly to observe program quality and compliance firsthand; coach and support Site Directors and teachers in the moment and through structured check-ins based on what you see
• Address performance issues directly and document appropriately
• Foster a positive, mission-driven team culture across your sites

Payroll, Labor & Scheduling Efficiency

• Schedule staff to ratio — never over or under; right-sizing hours is both a compliance and a budget responsibility
• Review and approve timecards accurately and on time; ensure hours reflect actual time worked
• Monitor payroll costs against budget; flag anomalies and take corrective action when hours exceed plan
• Build schedules with efficiency in mind — minimize unnecessary overtime and maximize coverage with the staff you have
• Communicate schedule changes proactively; keep staff informed and document adjustments
• Use HKP’s payroll and scheduling platforms (e.g., Paylocity) accurately and consistently

2. Enrollment & Program Quality

• Monitor enrollment at each of your sites; flag concerns early and communicate them to your supervisor
• Ensure teachers are engaging kids effectively and using HKP materials consistently
• Support families with questions, concerns, and registration; be a warm and reliable point of contact
• Track re-enrollment as a quality signal; follow up when families indicate they may not return
• Participate in enrollment events and community outreach as needed
• Report enrollment and quality observations to your Area Director or Regional Director regularly

3. State Licensing Compliance

• Ensure every site you oversee maintains active state licensing at all times
• Conduct regular compliance checks: ratios, attendance records, staff credentials, health and safety protocols
• Ensure all staff have completed required training (CPR, first aid, mandated reporter, etc.) and that certifications stay current
• Respond promptly to licensing inquiries or corrective actions; escalate to your supervisor immediately
• Keep staff informed of day-to-day compliance expectations so they become part of the routine
• Maintain organized, accurate site files that are ready for review at any time

4. Building-Level School Partnerships

• Serve as HKP’s primary day-to-day contact with school building leadership — principally principals and school office staff
• Build strong, proactive relationships with each building’s leadership; show up consistently and communicate well
• Address building-level concerns and complaints quickl