Office Assistant Lead

Online applications must be received before 12:00am on:

January 6, 2025

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

100K-YY_CS_NPS - Office Assistant Lead

Business Title:

Office Assistant Lead

Employee Type:

Classified

Position Details:

Summary of Duties:

Under general supervision of the Administrative Manager, you will provide administrative leadership and staff support services to the Hillside precinct, including Hillside Café & Espresso, Chinook Freshens, Lighty Espresso, and Starbucks at The Spark. This precinct is comprised of over 175 hourly employees and 17+ full time staff. Your duties will include data entry and retrieval, word processing, proofing, record maintenance, explaining and interpreting complex rules, policies and operating procedures; with delegated authority to act in supervisor’s absence in areas of substance. You will implement a range of diverse and complex administrative activities and projects, perform significant portions of professional level assignments central to the operations of the Hillside precinct.

This is a critical position in supporting Dining, and is a Subject Matter Expert in Enterprise Workday, Percipio, Canvas and the student scheduling system. Using these systems, you will independently plan, organize, and prioritize work, tracking trainings, tabulating numerical data, and running reports in University Learning Management Systems (LMS) – Canvas and Percipio; manages payroll, assists in recruitment, and creates new hourly hires in Workday. In this position, you will review and research operating procedures and problems and develop solutions and/or recommendations. You will be directly responsible for maintaining critical department information, some of which is confidential and sometimes sensitive including maintenance and retention of personnel files, payroll, historical files, policy and procedure manuals, and safety orientation checklists for 250+ employees. You will coordinate work of units with that in other areas, maintain schedules, perform labor transfers, regularly assign, facilitate, and supervise, and check the work of student support staff. You must have a thorough knowledge of all cash register operations, cashier opening and closing procedures and office procedures. 

To support WSU’s ability to attract talent in a competitive job market, this recruitment has been approved for a hiring incentive payment of up to $3,500.00. More information regarding the hiring incentive payment program can be located on the HRS website: Hiring Incentive – Human Resource Services, Washington State University (wsu.edu).

This recruitment is approved for a referral incentive for eligible WSU employees. For instructions to complete this process and eligibility visit: https://hrs.wsu.edu/employees/benefits/employees-benefits-total-compensation-package/hiring-incentive/

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Required Qualifications:

• High school or equivalent, AND two years of clerical experience, at least six months must include experience directing the work of others; OR equivalent education/experience.

• Experience with spreadsheets and database files.

• Must have, or be able to obtain by time of hire, a valid driver’s license and meet requirements in accordance with SPPM 7.10 and departmental driving standards.

Preferred Qualifications:

• Three (3) or more years of experience in increasingly responsible office positions.

• Workday experience.

• Experience training employees.

• Experience with card swipe transactions and cash handling experience.

• Experience maintaining, monitoring, reporting, and/or correcting payroll records.

Additional Information:

Area/College:

Student Affairs

Department Name:

Dining Services

City, State, Zip:

Pullman, WA 99164

Department Link:

dining.wsu.edu

Monthly Salary:

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